Chapter 2 - The Filipino Consumer Flashcards by michael ocampo

It is a mere expression of needs

Wants

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He is an American psychologist and philosopher

Abraham Maslow

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Two types of wants

Economic

Noneconomic

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Products acquired without cost

Free goods

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Goods that people can acquire if they buy them

Economic goods

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Economic good that acquires for further processing or investment

Intermediate goods

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Economic good that was bought for personal use or the buyer is the end user

Final good

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He classified economic wants into basic and created, and into public and private

Dr. Bernardo M. Villegas

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These are the people’s necessities in life. Most people cannot live without them

Basic Wants

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Two kinds of basic wants

Universal

Relative

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These are the things that particular individuals consider ad extremely important to them based on their condition in life.

Relative basic wants

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These are media creations

Created wants

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These are what the entire population wants. They are for the common good

Public wants

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Wants of the people that are not provided by the government

Private wants

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Purchase and use of goods and services

Consumption

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What are the factors affecting economic wants?

Income
Population
Advertisements
Physical location 
Urbanization
Individual needs, tastes and preferences

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German economist

Ernst Engel

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This phenomenon describes the tendency of the people to imitate what others do

Demonstration effect

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Movement of the people from the countryside to the city

Urbanization

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What are the basic rights of filipino consumers

The right to basic needs
The right to safety
The right to information
The right to choose
The right to representation
The right to redress
The right to consumer education
The right to healthy environment

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What are the responsibilities of the filipino consumer?

Critical awareness
Action
Social concern
Environmental awareness
Solidarity

He or she should know the use, price, quality and possible negative effects of the products they buy

Critical awareness

He/she should assert himself/herself to ensure that he/she gets a fair deal

Action

He/she should be aware of the impact of his/her consumption on other people

Social concern

He/she should understand the environmental consequences of his/her actions

Environmental awareness

He/she should join consumer organizations

Solidarity

What are the laws protecting filipino consumers?

Consumer Act of the Philippines Electronic Commerce Act of 2000 Price Act Price Tag Law Universally accessible Cheaper and Quality Medicines Act of 2008 Expanded Senior Citizens Act of 2010 The Intellectual Property Code of the Philippines Clean Air Act of 1999 Comprehensive Tobacco Regulation Act of 2003

It protects the interest of the Filipino consumers against trade malpractices and from substandard and hazardous products

Consumer Act of the Philippines

It provides the legal recognition and admissibility of electronic data, messaging, documents, and signatures

Electronic Commerce Act of 2000

It protects consumers against hoarding, profiteering, and cartels.

Price Act

It requires that all products sold in retail to the public shall bear an appropriate tag, label, or marking that indicates the price of the article

Price Tag Law

It is the policy of the state to protect public health

Universally Accessible Cheaper and Quality Medicines Act of 2008

Senior Citizens are entitled to grant of twenty percent discount and exemption from the value-added tax

Expanded Senior Citizens Act of 2010

It protects the products from piracy and the consumers from being shortchanged in their deals with businessmen who sells fake articles

The Intellectual Property Code of the Philippines

It aims to limit the presence and proliferation of smoke and chemicals that pollute the armosphere

Clean Air Act of 1999

It regulates the selling, packaging, advertisement, and distribution of tobacco products in the country

Comprehensive Tobacco Regulation Act of 2003

It license, monitor, and regulate the flow of food, drugs, cosmetic, medical devices, and household hazardous waste in the country

Food and Drug Administration (FDA)

It ensures the food security of the country and the stability of supply and price of the staple grain-rice

National Food Authority (NFA)

It promotes and protects long-term consumer interests in terms of quality, reliability, and reasonable pricing of a sustainable supply of electricity

Energy Regulatory Commission (ERC)

It ensures that the commuting public has adequate, safe, convenient, environment-friendly, and dependable public land transportation services at reasonable rates

Land Transportation Franchising and Regulatory Board (LTFRB)

It enforces laws against unfair trade practices like products misrepresentation and mislabeling

Bureau of Trade Regulation and Consumer Protection (BTRCP)

It screens and approves movie films and television programs shown to the public

Movie Television Review and Classification Board (MTRCB)

It screens and approves the distribution and selling of home entertainment audio-video materials, such as video tapes and compact discs

Optical Media Board (OMB)

This organization was formed in 1992 as an offshoot of the Pepsi "Number Fever" scandal

Coalition for Consumer Protection and Welfare

This organization was established in 1961. Its main thrust is consumer education, the best strategy to promote and protect the rights and general welfare of Filipino consumers

Consumers Federated Groups of the Philippines, Inc. (CFGP)

It is one of the largest consumer organizations in the country. It provides legal assistance to consumers who assert their rights and seek redress for their grievances

Consumers Union of the Philippines (CUP)

This is the oldest consumer organization in Mindanao. It helps in policy-making and legislation, and to assist consumers in seeking redress for their complaints within Davao

Konsumo Dabao

This organization was established in 1994 to fight illegal pyramid schemes

Nationwide Association of Consumers, Inc. (NACI)

What are the Pro-Consumer Government Agencies

Food and Drug Administration (FDA) National Food Authority (NFA) Energy Regulatory Commission (ERC) Land Transportation Franchising and Regulatory Board (LTFRB) Bureau of Trade Regulation and Consumer Protection (BTRCP) Movie Television Review and Classification Board (MTRCB) Optical Media Board (OMB)

What are the Private Consumers Organizations?

Coalition for Consumer Protection and Welfare Consumers Federation Groups of the Philippines Inc. (CFGP) Consumers Union of the Philippines (CUP) Konsumo Dabao Nationwide Association of Consumers, Inc. (NACI)

4 characteristics of basic needs?

Physiological needs Safety and security Love and belongingness Self-esteem and esteem for others