Chapter 2 - Understanding leadership and management theories

Question 1

What four components are centeral to the leadership concept?

Northhouse 2013

Answer 1

A.) Leadership is a process
B.) Leadership involves influence
C.) Leadership occurs in groups
D.) Leadership involves common goals

Question 2

John Kotter described leadship as a process. What are the 3 subprocesses?

Answer 2

1. Establishing direction
2. Aligning People
3. Motivating and Inspiring

Question 3

Managment looks at ____ time frames and Leaders look at ____ time frames

Answer 3

Short
Longer

Question 4

________ is defined as a process whereby one person influences a group of individuals to achieve a common goal.

Answer 4

Leadership

Question 5

Robert Katz identified a three skilled approach for personal devlopment.

Answer 5

1. Technical
2. Human
3. Conceptual

Question 6

Behavioral approach focuses on what__________

Answer 6

leaders do and how they act

Question 7

Impoverished Management

Answer 7

Lowest level of concern for both results and people

Question 8

Authority-Compliance Management

Answer 8

demonstrates high concern for results but a low concern for others.

Question 9

Country club management

Answer 9

Low concern for results and high concern for other people

Question 10

Middle of the road management

Answer 10

believes there is an inherent contradiction between the concerns for results and for the people but does not value one concern over the other.

Question 11

Which leadership style moves the decision making from the fire officer to the individual firefighters

Answer 11

laissez-faire

Question 12

Team Management

Answer 12

This manager sees no contradiction in demonstrating a high concern for both people and results at the same time.

Question 13

The team managment model also demonstrates which leadership style?

Answer 13

Democratic

Question 14

Situational leadership

S1

Answer 14

High directive-low supportive or directing

Question 15

Situational leadership

S2

Answer 15

High directive-high support or coaching

Question 16

Situational leadership

S3

Answer 16

High support-low directive or supporting

Question 17

Situational leadership

S4

Answer 17

Low support-low directive or delegating

Question 18

______\_ give more attention to the charismatic and affective elements of leadership

Answer 18

Transformational Leadership

Question 19

5 fundamental practices that enable transformational leaders to get extraordinary things accomplished.

Answer 19

1. Model the way
2. Inspire a shared vision
3. Challenge the process
4. Enable others to act
5. Encourage the heart

Question 20

___\ _ is an approach that fouces on leadership from the point of view of the leader and his or her behaviors

Answer 20

Servant Leadership

Question 21

Adaptive Leadership Definition

Answer 21

Is how leaders encourage people to adapt when confronted with problems, challenges and changes.

Question 22

____ is a process whereby an Individual or individuals accept infulence or others to accomplish a common goal.

Answer 22

Followership

Question 23

Power is___________

Answer 23

the capacity of one party to influence another party

Question 24

Which power?

The target person believes that the agent has the right to make the request and the target person has the obligation to comply.

Answer 24

Legitimate Power

Question 25

# Which power? The target person complies to obtain rewards believed to be controlled by the agent

Answer 25

Reward power

Question 26

# Which power? The target person complies due to a belief that the agent has speical knowledge.

Answer 26

Expert Power

Question 27

# Which Power? The target person complies to avoid punishment believed to be controlled by the agent.

Answer 27

Coercive power

Question 28

\_\_\_\_ focuses on the task of managing people using physical, financial, and time assets.

Answer 28

Human resource management

Question 29

\_\_\_ is the process of having the right number of people in the right place at the right time who can accomplish a task efficiently and effectively.

Answer 29

Human resources planning

Question 30

\_\_\_\_ is the process of attracting, selecting, and maintaining an adequate supply of labor.

Answer 30

Staffing

Question 31

\_\_\_\_ includes all activties to train and educate the employees.

Answer 31

Human resources development

Question 32

Active Failures

Answer 32

Are the unsafe acts committed by people who are in direct contact with the situation or system.

Question 33

Latent conditions

Answer 33

are the invitable "resident pathogens" within the system.

Question 34

5 steps in the assertive statement process

Answer 34

1. Opening/attention getter 2. State your concern 3. State the problem as you see it 4. State a soultion 5. Obtain agreement or buy-in

Question 35

Recognition-primed decision making (RPD)

Answer 35

describes how commandars can recognize a plausible plan of action.

Question 36

Naturalistic decision making

Answer 36

describes how commandars make decsions in their natural environment

Question 37

\_\_\_\_ is the ongoing activity of assessing what is going on around you during the complex and dynamic enviroment of a fire incident.

Answer 37

Situational awareness