Chapter 3 Flashcards
Organizational Structure and Culture (22 cards)
Authority
The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources.
Cross-Functional Team
A group of managers brought together from different departments to perform organizational tasks.
Decentralizing Authority
Given lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources.
Divisional Structure
An organizational structure composed of separate business units within which are the functions that work together to produce specific product for a specific customer.
Functional Structure
An organizational structure composed of all the departments that an organization requires to produces its goods or services.
Geographic Structure
An organizational structure in which each region of a country or area of the world is severed by a sel-contained division.
Hierarchy of Authority
An organization’s chain of command, specifying the relative authority of each manager.
Integrating Mechanisms
Organizing tools that managers can use to increase communication and coordination among functions and divisions.
Job Design
The process by which managers decide how to divide tasks into specific jobs.
Job Enlargement
Increasing the number of different tasks in a given job by changing the division of labor.
Job Enrichment
Increasing the degree of responsibility a worker has over his or her job.
Job Simplification
The process of reducing the number of tasks that each worker performs.
Market Structure
An organizational structure in which each kind of customer is served by a self-contained division, also called customer structure.
Matrix Structure
An organizational structure that simultaneously groups people and resources by function and by product.
Organizational Architecture
The organizational structure, control systems, culture, and human resource management systems that together determine how efficiently and effectively organizational resources are used.
Organizational Culture
The shared set of beliefs, expectations, values, and norms that influence how members of an orgazion relate to one another and cooperate to achieve the organizations goals.
Organizational Design
The process by which managers make specific organizing choices that result in a particular kind of organization structure.
Organizational Ethics
The moral values, beliefs, and rules that establish the appropriate way for an organization and it’s members to deal with each other and with people outside the organization.
Organization Structure
A formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve an organizations goals.
Product Structure
An organizations structure in which each product line or business is handled by a self-contained division.
Product Team Structure
An organizational structure in which employees are permanently assigned to a cross-functional team and report only to the product team manager or to one of his or her direct subordinates.
Span of Control
The number of subordinates who report directly to a manager.
