Chapter 3

Question 0

What constitutes poor listening

Answer 0

Not concentrating
listening too hard
jumping to conclusions
focusing on delivery and personal appearance

Question 1

difference between listening and hearing

Answer 1

Listening-paying close attention to, and making sense of, what we hear.
Hearing-vibration of soundwaves on the eardrums and the firing of the electrochemical impulses in the brain.

Question 2

Different types of listening.

Answer 2

Appreciative listening- listening for pleasure or enjoyment.
Empathetic listening- listening to provide emotional support for a speaker.
Comprehensive listening- listening to understand the message of the speaker.
Critical listening- listening to evaluate a message for purposes of excepting rejecting it.

Question 3

Good listening techniques

Answer 3

Take listening seriously
be an active listener 
resist distractions 
don't be diverted by appearance or delivery 
suspend judgment 
focus your listening

Question 4

What does the books say about taking notes during speeches

Answer 4

Taking notes during speeches is good if done properly. Listen for keywords and key sentences.

Question 5

Explain the difference in rate of speech with our brains ability to process

Answer 5

The difference between which most people talk (120 to 150 words a minute) in the rate at which the brain can process language (400 to 800 words a minute)
Our brain has so much free time it goes off thinking about whatever it wants to