chapter 3 & 4

Question 1

Common-Metric Questionnaire

Answer 1

job analysis tool that collects data to ID and determine the job duties and requirements of a job

Question 2

Comparable worth

Answer 2

equal pay for equal value; commonly referring to wage gap b/w men and women

Question 3

compensable factors

Answer 3

the criteria used to evaluate a job and on the basis of which salary/wage of the employee is computed
based on competencies and eligibility

Question 4

element

Answer 4

the smallest unit of work activity

Question 5

example of an element

Answer 5

pressing a button to operate a fax machine

Question 6

task

Answer 6

multiple elements joining together; activity of work that is performed to achieve a specific function

Question 7

position

Answer 7

the tasks a person does at an organization

Question 8

job

Answer 8

collection of positions similar enough to share a common title

Question 9

example of a job

Answer 9

secretary

Question 10

example of a position

Answer 10

secretary to the CEO

Question 11

functional job analysis

Answer 11

qualitative analysis of a job role and worker that produces unique information based on the employee’s behavior and actions

Question 12

incumbents

Answer 12

current holder of a position

Question 13

job analysis

Answer 13

identify and determine the particular job duties and requirements and importance of the duties for a given job; process of gathering data about the job

Question 14

job description

Answer 14

documentation of the scope, duties, responsibilities and tasks related to the job listing

Question 15

Job Element Method

Answer 15

work oriented job analysis approach

Question 16

job evaluation

Answer 16

systematic way of determining the value/worth of a job in relation to other jobs

Question 17

job specifications

Answer 17

statement of employee characteristics and qualifications required for satisfactory performance

Question 18

KSAOs

Answer 18

Knowledge, Skills, Ability and other Characteristics; describe attributes required for a particular position

Question 19

Position Analysis Questionnaire

Answer 19

Job analysis questionnaire that evaluates job skill level and basic characteristic of applicants for a set match of employment opportunity

Question 20

Position Analysis Questionnaire

Answer 20

Job analysis questionnaire that evaluates job skill level and basic characteristic of applicants for a set match of employment opportunity

Question 21

Strategic job analysis

Answer 21

focuses on jobs in the future, anticipates performance requirements due to changes in technology, org structure, and org functions

Question 22

subject matter experts

Answer 22

expert in business; individual with a deep understanding of process, function, technology, machine, material, or type of equipment

Question 23

task inventory approach

Answer 23

list of tasks involved into the typical performance of a specific job

Question 24

task energy

Answer 24

emphasis on task collection and deadlines; structured workplace

Question 25

work oriented

Answer 25

approaches to job analysis that examine broad human behaviors involved in work activities

Question 26

criteria

Answer 26

evaluative standards that can be used as 'yardstick' for measuring employee success/failure

Question 27

performance

Answer 27

on the job behaviors that are relevant to the organization's goals

Question 28

ultimate critereon

Answer 28

theoretical construct encompassing all performance aspects that define success on the job

Question 29

actual criterion

Answer 29

best real world representation of the ultimate criterion; age/speed, people liking you, etc

Question 30

criterion deficiency

Answer 30

dimensions in the ultimate measure of a criterion that are not part of the actual measure

Question 31

criterion contamination

Answer 31

condition in which things measured by the actual criterion are not part of the ultimate criterion

Question 32

criterion problem

Answer 32

we do not have performance criteria entirely figured out like we dont have behavior entirely figured out

Question 33

composite criterion

Answer 33

a weighted combination of multiple criteria that results in a single index of performance

Question 34

dynamic criteria

Answer 34

measures reflecting performance levels that change over time

Question 35

objective criteria

Answer 35

performance measure based on counting rather than on subjective judgments or evaluations

Question 36

another name for objective criteria

Answer 36

hard or non judgemental criteria

Question 37

subjective criteria

Answer 37

performance measures based on judgments or evaluations of others rather than on counting

Question 38

another name for subjective criteria

Answer 38

soft or judgemental criteria

Question 39

task performance

Answer 39

work-related activities performed that contribute to the technical core

Question 40

contextual performance

Answer 40

activities performed by employees that encompass the broader organizational, social, and psychological environment in with the technical operates

Question 41

Counterproductive work behaviors CWB

Answer 41

behaviors that somehow hard or detract from the organization: such as theft, sabotage, abuse of others, etc

Question 42

slippery slope phenomenon

Answer 42

employees become more morally disengaged by engaging in small CWB with increased frequency