Chapter 3 Flashcards
(11 cards)
Culture
Culture
A set of shared values, understandings, assumptions, and goals that are learned from earlier generations, imposed by present members of a society, and passed on to succeeding generations
Cultural intelligence
Managing people and processes in other countries requires a working knowledge of the cultural variables affecting management decisions and how to use the knowledge of the cultural variables affecting management decisions
Adapt and manage in a culturally diverse settings
Organizational Culture
Exists within and interacts with societal culture
Varies a great deal from one organization, company, institution, or group to another
Represents those expectations, norms, and goals held in common by members of that group
Cultural Sensitivity or
Cultural Empathy?
An awareness of and an honest caring about another individual’s culture
Culture’s Effects on Management
Convergence—the phenomenon of the shifting of individual management styles to become similar to one another
Self-Reference Criterion—the subconscious reference point of ones own cultural values. Many people in the world understand and relate to others only in terms of their own cultures
Parochialism—occurs, for example, when a Frenchman expects those from or in another country to automatically fall into patterns of behavior common in France
Ethnocentrism—describes the attitude of those who operate from the assumption that their ways of doing things are best—no matter where or under what conditions they are
Subcultures
Many countries comprise diverse subcultures whose constituents conform only in varying degrees to the national character. Example: Canada
Stereotyping
A cultural profile that tends to develop some tentative expectations—some cultural context—as a backdrop to managing in a specific international setting
Global corporate dimensions
Assertiveness- tuff expectancy for a society
Future Orientation- level of importance for future orientated planning
Performance Orientation- measure value of performance
Humane orientation- the measure of value to reward people for being fair, altruistic, kind, etc
10 testers of global cultural dimension
Assertiveness Future orientation Performance orientation Humane orientation Gender differentiation Uncertainty avoidance Power distance Institutional collectivism vs individualism
Holfstedes value system
Power distance Uncertainty avoidance Individualism Masculinity Long term short term orientation
Trompenaars Value Dimension
Obligation
Emotional orientation in relationships
Privacy in relationships
Power and status source
