Chapter 3 - Looking Inside the Organisation Flashcards

1
Q

Positioning School

A

Market forces dictate strategy for competitiveness

Firm positions products and services within markets based on analysis of competitive forces

Organisation configures its structure and activities to allow it to position products/services

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2
Q

Resource-Based View

A

Shifts focus away from products that compete in the market but the systems of production. Structures and activities of an organisation shape its strategy and success.

Shows more emphasis towards strengths and weaknesses than on opportunities and threats. It complements positioning school’s insights.

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3
Q

RBV primarily came from?

A

Economics.

Penrose: firms can be understood as collections of resources, which shape firm growth

Wernerfeldt: by analysing firms resources, it is possible to infer strategies it might pursue

Barney: idiosyncratic/specific resources may give firms sustained competitive advantage

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4
Q

Resources

A

Tangible/intangible things which firm has some ownership/control of. e.g. Capital, labour, land.

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5
Q

Capabilities

A

the capacity of a set of resources to perform a task/activity.

Resources are the source of capabilities, but capabilities make the organisation competitive.

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6
Q

How to facilitate sustained competitive advantage?

A

Resources must be valuable, rare, difficult to imitate and difficult to substitute

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7
Q

Valuable

A

Improve efficiency/ effectiveness. Make a product/ service valuable to customers. Make people want to buy/willing to pay more.

They are only valuable if they allow the organisation to exploit opportunities or neutralise threats.

E.g. Ford developed production lines and made processes more efficient leading to low cost, mass production that is cheap and reliable.

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8
Q

Rare

A

Not possessed by many other firms. Resources only facilitate sustained competitive advantage if no/not many other competitors have them.

e.g. Google organisational culture that encourages innovation.

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9
Q

Difficult to Imitate

A

Others can’t copy them easily. If other organisations can copy it the competitive advantage it confers won’t be sustainable. e.g. Geographic location of Singapore airlines as natural airline hub that can’t be easily imitated.

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10
Q

Difficult to Substitute

A

Others can’t do the same thing as you, with some other easily obtainable resource. A resource which can’t easily be replaced with another resource which does the same job will contribute to sustained competitive advantage. Innovation makes this challenging to maintain.

e.g. Aluminium drink can substituted drink cans.

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11
Q

Barney’s Classification of Resources

A

Physical capital: technology, plant, geographic location

Human capital: training, experience, relations

Organisational capital: reporting structure, formal/ informal processes, team relations

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12
Q

Grant’s Classification of Resources

A
financial resources
physical resources
technological resources
human resources
reputation 
organisational resources
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13
Q

Criticisms of RBV

A

Circularity: we only know that a resource is valuable if it belongs to a firm that we know has sustained competitive advantage. Difficult to determine whether something creates value for the firm.

Equifinality: an almost infinite number of configurations of resources are effective, so where is the competitive advantage? But there are different ways to get to the same end, if there is a point to analysing all resources.

Could be questioned whether RBV provides firms with enough guidance about what they should do.

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14
Q

How Resources Shape Strategy

A

Evaluate resources, identify capabilities, assess value of capabilities, select a strategy, identify resource gaps and attempt to fill them

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15
Q

Evaluate Resources

A

Think about human, physical and organisational capital. Identify which of these are creating value.

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16
Q

Identify Capabilities

A

How it is used in your company, and by competitors. Make sure what is used is different from others.

17
Q

Assess value of capabilities

A

Make sure that this can create value unlike others.

18
Q

Select a strategy

A

Need to consider internal organisation and what is happening in environment. e.g. government regulations, natural disasters, political effects etc.

19
Q

Identify resource gaps and attempt to fill them

A

whether you have the resources to pull this off, and identify what you can do to change this by going back to your resources