Chapter 4 Flashcards
base station
any radio hardware containing a transmitter and receiver that is located in a fixed
cellular telephone
A low power portable radio that communicates through an interconnected series of repeater stations called cells
Channel
An assigned frequency or frequencies that are used to carry voice and/or data communications
Chief Complaint
The reason the patient called for help; also, the patient’s response to questions
Chief concern
The condition requiring the most urgent intervention as determined by the provider’s assessment of the patient
closed-ended questions
Questions that be answered in short or single word responses
communication
the transmission of information to another person
cultural imposition
when one person imposes his or her beliefs, values, and practices
Dedicated Line
A special telephone line that is used for specific point-to-point communications; also known as a hotline
documentation
the recorded portion of the EMT’s patient interaction either written or electronic
Duplex
The ability to transmit and receive simultaneously
Emotional intelligence
the ability to understand and manage one’s own emotions and properly respond to the emotions of others
Ethnocentrism
When a person considers his or hers own cultural values as more important when interacting with people of a different culture
Federal Communications commission (FCC)
The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity
Handover
The transfer of pertinent patient information and the responsibility for the patient’s care; often involves the physical movement of the patient and associated equipment; also known as handoff