Chapter 4 Flashcards

(17 cards)

1
Q

Alternative dispute resolution (ADR)

A

Many different methods of resolution OTHER THAN litigation or trial

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2
Q

Negotiation

A

Retains power to parties, often seen as win-win, mutually satisfied.

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3
Q

Bargaining Power

A

Relative power of a party to another part that influence abilities, such as money to spend on litigation, allows them to negotiate better terms

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4
Q

Unequal bargaining power

A

Different power scales, unfair

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5
Q

BATNA

A

Best alternative to a negotiated agreement - unfavorable terms wont be accepted and favorable will be considered

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6
Q

WATNA

A

Worst alternative to a negotiated agreement

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7
Q

Reservation Point

A

Party’s bottom line in a negotiation.

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8
Q

Mediation

A

ADR method that which parties work with a (?) to form a mutually acceptable agreement. Mediator acts as a go-between, facilitating discussion, and mandating it if negotiation not naturally occuring

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9
Q

Facilitative Mediation

A

Mediation focusing on helping parties find solutions.

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10
Q

Evaluative Mediation

A

Provides their opinion on the merits of the case, helps them consider settlement options.

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11
Q

Arbitration

A

ADR method which parties vest power of decision in a 3rd party. neutral decision maker will hear case and issue decision.

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12
Q

Arbitrator

A

neutral decision makers, provides subject matter expeterise

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13
Q

Arbitration Award

A

An arbitrators decision. Can be presented to judge and converted into a judgement.

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14
Q

Mandatory Arbitration Clause

A

Contractual clause that requires the parties to a contract that forces madatory arbitration if a dispute arises. Forecloses ability to appeal arbitration awards in court afters.

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15
Q

B2C

A

business to consumer

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16
Q

B2E

A

business to employee

17
Q

B2B

A

business to business