Chapter 4 Flashcards
Work flow design
the process of analyzing the taks necessary for the production of a product or service
Job
A set of related duties
Position
The set of duties performed by a particular person
Job Analysis
The process of getting detailed information about jobs
Job description
A list of the tasks, duties, and responsibilities, that a particular job entails
Job specification
A list of the knowledge skills abilities and other characteristics that an individual must have to perform a particular job
Position analysis Questionnaire
A standardized job analysis questionnaire containing 194 questions about work behaviors work conditions and job characteristics that apply to a wide variety of jobs
Fleishman Job analysis system
Job analysis technique that asks subject matter experts to evaluate a job in terms of he abilities required to perform the job
Competency
An area of personal capability that enables employees to perform their work successfully
Job design
The process of defining how work will be performed and what tasks will be required in a given job
Industrial Engineering
The study of jobs to find the simplest way to structure work in order to maximize efficiency
Job enlargement
Broadening the types of tasks performed in a job
Job extension
enlarging jobs by combining several relatively simple jobs to form a job with wider range of tasks
Job rotation
Enlarging jobs by moving employees among several different jobs
Job enrichment
Empowering workers by adding more decision making authority to jobs
