Chapter 4 Flashcards
(28 cards)
Best-ration approach
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Black-and-white approach
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Conflicting values
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Corporate Social Responsibility
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Ethical dilemma
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Ethics
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Full-potential approach
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Gray area
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Integrity
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Morality
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Morning-after test
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Perceived personal interest
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Responsibility
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Trust
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Values
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Define the term Ethics.
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What is morality?
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Explain how a certain behavior could be legal but not ethical.
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What role does trust play in a total quality setting?
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Describe how managers can build trust.
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What role do values play in a total quality setting?
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What role does integrity play in a total quality setting?
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What role does responsibility play in a total quality setting?
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Describe and differentiate among the following approaches to ethics: best-ratio approach, black-and-white approach, and full-potential approach.
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