Flashcards in Chapter 4 Leadership, Behaviors Attitudes and Styles Deck (16):
What is an effective leader?
An effective leader is one who helps group members attain productivity, including high quality and customer satisfaction.
Dimensions of Leadership:
*Note: Neither is better than the other, though different situations may benefit more from one style or the other.
What does Consideration involve?
The degree to which the leader creates an environment of emotional support, warmth, and trust.
Involves being friendly and approachable, looking out for the welfare of the group, keeping the group abreast of new developments, and doing small favors for the group.
What does the initiating structure involve?
Organizing and defining relationships in the group by engaging in such activities as assigning specific tasks, specifying procedures to be followed, scheduling work, and clarifying expectations for team members.
Also referred to as “task orientation”.
What are some Task Related oriented attitudes and behaviors?
Adaptability to the situation
High performance standards
Risk taking and bias for action
Hands-on guidance and feedback
Stability of performance
Ability to ask tough questions
What are some Relationship oriented attitudes and behaviors?
Concert building and collaboration
Creating inspiration and visibility
Satisfying higher level needs (e.g., Maslow’s Needs Hierarchy)
Giving emotional support and encouragement
Promoting principles and values
Being a servant leader
What is a servant leader
A servant leader serves constituents by working on their behalf to help them achieve their goals.
Places service before self-interest
Listens first to express confidence in others
Inspires trust by being trustworthy
Focuses on what is feasible to accomplish
Lends a hand
What are the pros of 360 degree feedback?
Provides feedback from multiple perspectives.
Can be enlightening when well-matched to the problem/issue.
What are the cons of 360 degree feedback?
Can exacerbate certain types of problem so must be carefully selected.
Overused due to “pop-consulting.”
What is 360 degree feedback?
What is leadership style?
A “Leadership Style” is:
A relatively consistent pattern of behavior that characterizes a leader.
Often based on the dimensions of initiating structure and consideration.
What are participative leaders?
Participative leaders share decision-making with group members.
What are the 3 subtypes of participative leaders?
Consultative (confer with group)
Consensus (try to achieve consensus)
Democratic (defer to group)
What is Autocratic Leadership?
Autocratic leaders retain most of the authority.
They make decisions confidently, assume group members will comply, and are not overly concerned with attitudes or consensus on the part of the group.
What are Entrepreneurial Leadership Characteristics
Strong achievement drive & sensible risk taking
High degrees of enthusiasm and creativity
Tendency to act quickly
Preference for dealing with external customers
Eye on the future