CHAPTER 5 Flashcards

1
Q

When making purchasing decisions whether to make a product from scratch or to purchase it premade.

A

make or buy analysis

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2
Q

Three major cost go into the production any edible product

A

ingredients, labor and energy

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3
Q
  • Cost
  • Price Sensitivity
  • Pricing Policies
  • Factors to consider
A

pricing products properly

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4
Q

is a menu item that produce both high contribution margin and high volume. These are the item that foodservice operators prefers to sell when they can

A

star

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5
Q

is a menu item that produces a comparatively low contribution , margin and accounts for relatively low volume. These are probably the least desirable item to have on the menu.

A

dog

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6
Q

is a menu item that produces a low contribution margin but accounts for relatively high volume. These items have broad appeal to customer, but contribution comparatively little profit per unit sold,

A

plow horse

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7
Q

a menu item that produces a high contribution margin but. accounts for comparatively low sales volume,

A

puzzle

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8
Q
  • Layout and design
  • Variety
  • Item arrangement and location
  • Descriptive language
  • Kitchen personnel and equipment
A

the menu

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9
Q
  • Up-selling
  • Menu knowledge
  • Costumer service
A

sales techniques

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