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Organizational Behavior > Chapter 5 > Flashcards

Chapter 5 Flashcards

1
Q

Stress

A

a psychological response to demands where there is something at stake and where coping with the demands taxes or exceeds a person’s capacity or resources

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2
Q

Challenge Stressors

A

time pressure, work complexity, work responsibility

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3
Q

Hindrance Stressors

A

role conflict, role ambiguity, role overload, daily hassles

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Organizational Behavior (5 decks)

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