Chapter 5: Command and Control Flashcards
“WHAT” does Command and Control include: x6
- Leadership,
- Coordination,
- Decision making
- Behaving ethically,
- Prevention
- Victim focus
What must the response to any given situation be?
X4 - CAPT
CAPT: Considered Appropriate Proportionate Timely
What “directions” do Control and Command operate with agencies
COMMAND - down - VERTICALLY
CONTROL - across - HORIZONTALLY
ie Police = control of operation Separate groups (below) have command CYFS POL FIRE AMBO ^ ^ ^ ^ | | | |
Definition of Control.
What are the main responsibilities - (not necessarily the Actual C/C person, but ie. POLICE in control of incident).
x4 responsibilities
Responsibility for:
- Coordinating and directing the response to an incident.
- Setting priorities and objectives
- Authority to assign tasks to another agency
- Can co-ordinate another agency’s wider actions
What is control NOT, in relation to another agencies resources? x3
(these are covered in COMMAND)
NOT:
- ownership,
- administrative responsibility,
- management
…of other agencies resources.
Definition of Command:
Operates in what direction?
In respect of personnel and resources, describes…? x3
Command operates vertically and describes:
- internal ownership
- administrative responsibility
- management of personell and resources
What is the description of “Command” for NZ Police (PEM)
- in quotes? “The authority a commander in NZP…”
- RESOURCES
- STAFF
- “The authority a commander in NZP lawfully exercises over assigned staff by virtue of rank or assignment.
- RESOURCES: Includes effectively using resources for planning, organising, directing, co-ordinating, controlling - to achieve assigned tasks.
- STAFF: Includes responsibility for welfare, morale, discipline of staff.”
Key decisions are recorded in the….?
Decision Log
What does CIMS stand for?
Critical Incident Management System
What are the reasons NZP uses CIMS? x6
3, 2, 1
- Provides one model of CandC - no requirement to learn multiple models.
- Known by all police as the operating “norm”
- Consistent with SOP’s for police
- Consistent with interagency response in NZ
- Understood and practiced by agency partners
- Platform for operations with Australian Police
What is Command and Control used for - what type of environments? x6
- Major critical incident : earthquake
- Critical incidents : fire
- Rising tide incidents : ransom kidnapping
- planned operations : nines
- spontaneous operations : Warrants
- BAU : Family Harm
What are the headings of the “principals” of Command and Control? x 5
USDOC
- Unity
- Span
- Delegation
- Obligations
- Continuity
What is definition of Unity in C&C? x3
- Only one C&C structure or authority.
- Has authority to control all agencies in operation
- Commander/Controller is responsible for outcome
What is definition of Span in C&C?
What is this SPAN limited to in terms of direct reports?
- Limit to number of units a controller/commander can direct
- Limited to 2-7 direct reports
What is definition of Delegation in CandC in respect of centralisation and decentralisation… x2
- Centralisation of control/command
- Decentralisation of execution
ie. one command hub - multiple bits of execution
What is the definition of Obligations in C&C?
Commander/Controller has responsibility for….x4
Commander/Controller has responsibility for:
- community safety
- health & wellbeing of staff
- Wider reputation of agencies (police)
- behave lawfully, ethically, professionally
What is the definition of Continuity in C&C? x6
- Must be “sustainable”
- operations must not be disrupted or delayed…
- delegation of tasks
- replacements if required (reserve capability)
- alternate HQ’s
- contingency plans
What are the 5 response levels of CIMS?
Not particular groups or police stations, but the LEVELS…
National Regional Local Incident Community
What are the 8 levels of Command and Control
- Political = whole of govt.
- Strategic = higher level - commissioner
- National = national all-of-government agencies
- Regional = multi district responses, i.e. TM operation
- Local = execution phase at district level
- Incident = incident control or forward command or operation - i.e.. OC Scene, OC DVI, OC Investigations etc.
- Forward Commander = person in charge of specific group, ie. initial response Sgt, AOS Sgt, Cordons etc.
- Community = neighbourhood support responses without agency input.
What are 2 examples of response timeframes - ie. for National Controller vs Incident Controller?
National Controller may have months = 1000 personnel
Incident controller may have minutes = small team
What must you do re timings of involving Subject Matter Experts?
What is the quote re. this?
Involve them sooner rather than later.
” involve experts early”
What are the rules re. transitioning of Command & Control. ie. usually begins with Who, then who?
What do you have to ensure when handing over C&C? x2
What is the quote re. transitioning C&C: “It cannot be… “
- begins with Comms usually
- Handover to tactical commander in field
- Designate should be competent to do the role
- The handover should be communicated to everyone
- “Command or control cannot be seized or taken, it should be formally handed over”
What centres are used in C&C - ie. for lower level incidents vs higher level incidents?
*Who should handover be communicated to?
Lower level
- COMMS
- DCC
Higher Level
- NCCC - National Command and Coordination Centre
- may step up and control operations that are multi-district.
*Handover must be communicated to ALL members
C&C support structures.
What does the C/C Operation have the burden of?
Who appoints the Chief of Staff/Response Manager?
What does the Chief of Staff/RM do?
C/C of Operation
= Burden of political and media pressures
Operations C/C appoints Chief of Staff
Chief of Staff/ Response Manager
= management of staff planning and courses open
= day to day running of operation
