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SSGT CPK 2017-727 > Chapter 5: Command and Control > Flashcards

Chapter 5: Command and Control Flashcards

1
Q

“WHAT” does Command and Control include: x6

A
  • Leadership,
  • Coordination,
  • Decision making
  • Behaving ethically,
  • Prevention
  • Victim focus
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2
Q

What must the response to any given situation be?

X4 - CAPT

A 
CAPT:
Considered
Appropriate 
Proportionate 
Timely
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3
Q

What “directions” do Control and Command operate with agencies

A

COMMAND - down - VERTICALLY
CONTROL - across - HORIZONTALLY

ie
Police = control of operation
Separate groups (below) have command
CYFS   POL   FIRE   AMBO
   ^         ^         ^           ^
   |           |         |            |
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4
Q

Definition of Control.
What are the main responsibilities - (not necessarily the Actual C/C person, but ie. POLICE in control of incident).
x4 responsibilities

A

Responsibility for:

  • Coordinating and directing the response to an incident.
  • Setting priorities and objectives
  • Authority to assign tasks to another agency
  • Can co-ordinate another agency’s wider actions
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5
Q

What is control NOT, in relation to another agencies resources? x3

(these are covered in COMMAND)

A

NOT:

  • ownership,
  • administrative responsibility,
  • management

…of other agencies resources.

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6
Q

Definition of Command:
Operates in what direction?
In respect of personnel and resources, describes…? x3

A

Command operates vertically and describes:

  • internal ownership
  • administrative responsibility
  • management of personell and resources
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7
Q

What is the description of “Command” for NZ Police (PEM)

  1. in quotes? “The authority a commander in NZP…”
  2. RESOURCES
  3. STAFF
A
  1. “The authority a commander in NZP lawfully exercises over assigned staff by virtue of rank or assignment.
  2. RESOURCES: Includes effectively using resources for planning, organising, directing, co-ordinating, controlling - to achieve assigned tasks.
  3. STAFF: Includes responsibility for welfare, morale, discipline of staff.”
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8
Q

Key decisions are recorded in the….?

A

Decision Log

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9
Q

What does CIMS stand for?

A

Critical Incident Management System

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10
Q

What are the reasons NZP uses CIMS? x6

3, 2, 1

A
  • Provides one model of CandC - no requirement to learn multiple models.
  • Known by all police as the operating “norm”
  • Consistent with SOP’s for police
  • Consistent with interagency response in NZ
  • Understood and practiced by agency partners
  • Platform for operations with Australian Police
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11
Q

What is Command and Control used for - what type of environments? x6

A
  • Major critical incident : earthquake
  • Critical incidents : fire
  • Rising tide incidents : ransom kidnapping
  • planned operations : nines
  • spontaneous operations : Warrants
  • BAU : Family Harm
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12
Q

What are the headings of the “principals” of Command and Control? x 5

A

USDOC

  • Unity
  • Span
  • Delegation
  • Obligations
  • Continuity
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13
Q

What is definition of Unity in C&C? x3

A
  • Only one C&C structure or authority.
  • Has authority to control all agencies in operation
  • Commander/Controller is responsible for outcome
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14
Q

What is definition of Span in C&C?

What is this SPAN limited to in terms of direct reports?

A
  • Limit to number of units a controller/commander can direct

- Limited to 2-7 direct reports

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15
Q

What is definition of Delegation in CandC in respect of centralisation and decentralisation… x2

A
  • Centralisation of control/command
  • Decentralisation of execution

ie. one command hub - multiple bits of execution

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16
Q

What is the definition of Obligations in C&C?

Commander/Controller has responsibility for….x4

A

Commander/Controller has responsibility for:

  • community safety
  • health & wellbeing of staff
  • Wider reputation of agencies (police)
  • behave lawfully, ethically, professionally
17
Q

What is the definition of Continuity in C&C? x6

A
  • Must be “sustainable”
  • operations must not be disrupted or delayed…
  • delegation of tasks
  • replacements if required (reserve capability)
  • alternate HQ’s
  • contingency plans
18
Q

What are the 5 response levels of CIMS?

Not particular groups or police stations, but the LEVELS…

A 
National
Regional
Local
Incident
Community
19
Q

What are the 8 levels of Command and Control

A
  • Political = whole of govt.
  • Strategic = higher level - commissioner
  • National = national all-of-government agencies
  • Regional = multi district responses, i.e. TM operation
  • Local = execution phase at district level
  • Incident = incident control or forward command or operation - i.e.. OC Scene, OC DVI, OC Investigations etc.
  • Forward Commander = person in charge of specific group, ie. initial response Sgt, AOS Sgt, Cordons etc.
  • Community = neighbourhood support responses without agency input.
20
Q

What are 2 examples of response timeframes - ie. for National Controller vs Incident Controller?

A

National Controller may have months = 1000 personnel

Incident controller may have minutes = small team

21
Q

What must you do re timings of involving Subject Matter Experts?

What is the quote re. this?

A

Involve them sooner rather than later.

” involve experts early”

22
Q

What are the rules re. transitioning of Command & Control. ie. usually begins with Who, then who?

What do you have to ensure when handing over C&C? x2

What is the quote re. transitioning C&C: “It cannot be… “

A
  • begins with Comms usually
  • Handover to tactical commander in field
  • Designate should be competent to do the role
  • The handover should be communicated to everyone
  • “Command or control cannot be seized or taken, it should be formally handed over”
23
Q

What centres are used in C&C - ie. for lower level incidents vs higher level incidents?

*Who should handover be communicated to?

A

Lower level

  • COMMS
  • DCC

Higher Level

  • NCCC - National Command and Coordination Centre
  • may step up and control operations that are multi-district.

*Handover must be communicated to ALL members

24
Q

C&C support structures.

What does the C/C Operation have the burden of?
Who appoints the Chief of Staff/Response Manager?
What does the Chief of Staff/RM do?

A

C/C of Operation
= Burden of political and media pressures

Operations C/C appoints Chief of Staff

Chief of Staff/ Response Manager
= management of staff planning and courses open
= day to day running of operation

25
Q

Appreciation Process allows what?

How is it completed? x3

A
  • Design planning and execution of operation.
  • completed by invid. or team
  • written
  • clear thought, logical reasoning
26
Q

Appreciation is what and what does the acronym stand for?

A

A.F.C.O.

AIM
FACTORS
COURSES of ACTION
OUTLINE PLAN

27
Q

What is definition of Aim and give an example?

A

AIM = intent of operation. “to….”

eg. “To effectively police the NRL 9’s”

28
Q

What is definition of Factors (x3)?
How does one consider/discuss a “factor”? (x2)

Give an e.g. of a factor. ie. for NRL 9’s

A

FACTORS = circumstances, facts, influencers

  • Each factor should be considered and its impact discussed.
  • List and then ask “so what? Therefore…”

eg. Weather, staff numbers, attendance no’s, sobriety of patrons, budget, H&S, etc.

29
Q

What happens with the “Courses of Action”?

Give example - crowd control at NRL9’s

A
  • CoA of tabled and analysed with Pro’s and Cons.
  • One course of action chosen and developed into a plan.

eg. a. have small group of UC agents to maintain peace and no obvious police presence.
b. Have overt police presence.

30
Q

What is Outline Plan definition, what is the acronym?

A

Plan invoves G “SME” AC.
Situation, Mission and Execution

GROUND
SITUATION
MISSION
EXECUTION
ADMIN AND LOGS
COMMAND AND SIGS
31
Q
  • What is NCCC and what does it do (x2)?

* What does RIOD stand for and what is it?

A
  • National Command and Coordination Centre: At PNHQ
  • Coordinates all significant national & international operations and responses.
  • Coordinates significant multi-district police operations.
  • RIOD = Real-time Intelligence for Operational Deployment
  • Emergency Management Platform.
32
Q

What are the different types of Operation Orders?

X5 WAOOM

A
  • Warning orders - preliminary notice of operation
  • Administrative instructions - entirely administrative, ie. replacement of tasers
  • Operation Instructions - general plan, allows those receiving them to prepare separate operation orders.
  • Operation orders - orders from C/C - i.e. GSMEAC
  • Movement orders - issued when staff are moved over any distance: (names, numbers, ranks, tickets, meals)
33
Q

What are briefings for Operations called?

How are they run? (7 points to remember)

A

Called “Orders Group”

  • Require aids, and venue to be arranged
  • Allow for C/C to Distribute orders
  • Key staff are briefed - subordinate commanders
  • “Hotel group, SnSgt smith, you are in command of this group, your tasks are to…”
  • Allow people to take notes
  • C/C can answer questions - with enough time given for subordinate C/C’s to prepare questions.
  • Subordinate C/C’s can then separately brief their staff
34
Q

Is Command and Control rank specific?

A

No, it is more role specific than rank specific.

SSGT CPK 2017-727 (13 decks)

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