Chapter 5 Me

Question 1

The AHJ expects fire officers to?

Answer 1

1. To be a caretaker of municipal resources
2. To assure policies are followed
3. To ensure precious human and fiscal resources are protected and effectively used

Question 2

Anything that creates a disparity between actual state and desired state

Answer 2

Could be a problem

Question 3

An itemized summary of estimated or intended revenues and expenditure

Answer 3

A budget

Question 4

The income of an organization from all sources

Answer 4

Revenue

Question 5

The money spent for goods or services

Answer 5

Expenditure

Question 6

An estimate of the income and expenditure of the jurisdiction

Answer 6

The operating budget

Question 7

An allocation of money for the acquisition or maintenance of fixed assets

Answer 7

The capital budget
(Land, building, durable equipment)

Question 8

The level of funding that would be required to maintain all services at the currently authorized levels, including adjustments for inflation and salary increases

Answer 8

The base budget

Question 9

Proposed increases in spending

Answer 9

Supplemental budget request

Question 10

Increases in fire department budget require

Answer 10

1. Early notification
2. Support of elected officials

Question 11

_____ are both advocates and gatekeepers in developing the local budget

Answer 11

Elected officials

-They want to avoid raising taxes and, at the same time, deliver the services that the voters expect

Question 12

Is a moral, mental, and physical state in which all ranks respond to the will of the leader

Answer 12

Discipline

Question 13

First level of corrective discipline. Does not become part of the official record.

Answer 13

Oral reprimand, warning, or admonishment

Question 14

When is a supervisor report required?

Answer 14

Required by state workers compensation agencies whenever an employee is injured

Must be submitted within 24-72 hours after investigation

Question 15

Issues rules and regulations. Provides a range of services including hiring; coordinating discipline; and managing FMLA, disability, payroll, and retirement services

Answer 15

Human resource department

Question 16

Policies are the _____ of order for the fire department

Answer 16

Backbone

Question 17

The budget process is a cycle consisting of 6 steps

Answer 17

1. Identification of needs and required resources
2. Preparation of a budget request
3. Local government and public review of requested budget
4. Adoption of an approved budget
5. Administration of approved budget, with periodic review and revision
6. Close out of budget year

Question 18

Increases in fire department budget require early notification and?

Answer 18

Support of elected officials

Question 19

The _______ depends on the type of organization that operates the fire department and the formal relationship between the organization and the local community

Answer 19

The revenue stream

Question 20

State government sets the rules for?

Answer 20

Local government

Question 21

The municipality that oversees the fire department has a _______ that issues rules and regulations as well as provides a range of services

Answer 21

Human resource department

Question 22

_________ provide guidance for compliance with state and federal laws and regulations. They provide the interface between the municipality and the regulators. This includes hiring; coordinating discipline; managing FMLA, disability, payroll and retirement services

Answer 22

Human resources department

Question 23

Behind the fire departments rules and regulations, _____ is the second most important obligation of a first line supervisor

Answer 23

Human Resources

Question 24

HR related areas that should be closely examined by fire officers

Answer 24

1. Employee behavior
2. Family medical leave act (FMLA)
3. Grievance or problem solving procedure
4. Transfers
5. Promotions
6. Code of conduct
7. Leave management
8. Payroll
9. Benefit administration
10. Retirement

Question 25

Who conducts the final level of employee appeal hearings

Answer 25

Human Resources

Question 26

_______ should be a continual supervisory process

Answer 26

Performance evaluation

Question 27

______ on individual performance is most effective when delivered as soon as possible after an action or incident

Answer 27

feedback

Question 28

______ is a moral, mental, and physical state in which all ranks respond to the will of the leader

Answer 28

Discipline

Question 29

The fire officer builds ______ by training to meet performance standards, using rewards and punishments judiciously, instilling confidence in and building trust among team leaders, and creating a knowledgeable collective will

Answer 29

Discipline

Question 30

Within the fire department discipline is divided into ?

Answer 30

Positive and negative or corrective sides

Question 31

Positive discipline is based on?

Answer 31

Encouraging and reinforcing appropriate behavior and desirable performance

Question 32

Corrective discipline is based on?

Answer 32

Punishing inappropriate behavior and unacceptable performance

Question 33

_____ refers to starting out to correct a problem with positive discipline and then increasing the intensity of the discipline if the individual fails to respond to the positive form, perhaps by using mild corrective discipline

Answer 33

Progressive discipline

Question 34

The key to _____ is to convince the parties that they want to do better and are capable of and willing to make the effort

Answer 34

Positive discipline

Question 35

A fire officer provides ____ by identifying weaknesses, setting goals and objectives to improve performance, and providing the capability to meet those targets

Answer 35

Positive discipline

Question 36

The starting point of ____ is to establish a set of expectations for behavior and performance

Answer 36

Positive discipline

Question 37

______ is a key factor to ensuring success for fire companies

Answer 37

Teamwork

Question 38

The fire officer sets the stage for ______ setting clear expectations and by “walking the talk”

Answer 38

Positive discipline

Question 39

_____ can be used as a stimulant in positive discipline

Answer 39

Competitiveness

Question 40

______ is one of the most effective strategies within the realm of positive discipline.

Answer 40

Empowerment

Question 41

________, ______, or ________ is the first level of corrective discipline, considered “informal” by many departments

Answer 41

Oral reprimand, warning, admonishment

Question 42

An informal discipline stays with the fire officer and does not become part of?

Answer 42

The employees official record

Question 43

Performed to reduce the wear and tear on devices, vehicles, and facilities, usually on a predetermined schedule

Answer 43

Preventive maintenance

Question 44

Repairs done to keep the item, vehicle, or fixed facility operational

Answer 44

Corrective maintenance

Question 45

The federal health insurance portability and accountability act (HIPAA) was established in?

Answer 45

1996

Question 46

_______ is considered to be individually identifiable information relating to past, present, and future health status of an individual

Answer 46

Protected health information (PHI)

Question 47

_____ may only be shared for treatment, payment, or operational needs.

Answer 47

Protected health information (PHI)

Question 48

_____ reports provide information that is related to fire department personnel, programs, equipment, and facilities

Answer 48

Routine report

Question 49

_______ includes a supplementary report from the officer in charge of each additional unit that responded to an incident

Answer 49

Full incident report

Question 50

What are considered infrequent reports

Answer 50

1. Firefighter injury report 2. Citizen complaint 3. Property damage or liability report 4. Vehicle accident report 5. New equipment or procedure report 6. Response to a grievance or complaint 7. Suggestions to improve fire dept ops 8. Firefighter work improvement plan 9. Request for other agency services

Question 51

______ report is required by state workers compensation agencies whenever an employee is injured. This report serves as the control document that starts the state file relating to an injury or a disability claim

Answer 51

Supervisor report

Question 52

A supervisor report of an injury must be submitted within ________ of the incident or in line with the company policy after conducting an investigation into the facts

Answer 52

24-72 hours

Question 53

A detailed account of activities, such as a narrative report of the actions taken at an incident or accident, and this should be included in the supervisors report

Answer 53

A chronological statement of events

Question 54

Every ______ describes where the revenue comes from (input) and where it goes (output) in terms of personnel, operating, and capital expenditure

Answer 54

Budget document

Question 55

Planned expenditures must be balanced against?

Answer 55

Anticipated revenues a year or more in advance

Question 56

The _______ of the Human Resources function is one of the most important and sensitive areas of jurisdictional management

Answer 56

Proper administration

Question 57

Municipal personnel rules usually require all of the official records of an employees work history to be in a ____

Answer 57

Secured central repository

Question 58

Which is often used to analyze data and develop charts

Answer 58

Spreadsheets

Question 59

What can bad/unsafe behavior be seen as which allow them to leach into accepted behavior

Answer 59

Traditions

Question 60

Structured probationary programs require fire officers to complete a ______ evaluation of each probationary firefighter

Answer 60

Monthly

Question 61

Which is considered the least difficult when a budget reductions is necessary

Answer 61

Defer scheduled expenditure such as station maintenance