Chapter 5: Risk Control And Premium Auditing Flashcards

1
Q

Insurer Risk Control Goals

A
  • Earn a profit
  • Meet customer needs
  • Comply with legal requirements
  • Fulfill duty to society
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2
Q

Earn a Profit

A
  • Improve underwriting decisions
  • Improve premium volume
  • Encourage insureds to improve risk control
  • Reduce insureds’ loss
  • Provide and additional revenue source
  • Reduce errors and omissions claims against the insurer
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3
Q

Risk Control Services Provided by Insurers

A
  • Conducting physical surveys
  • Performing risk analysis and improvement
  • Developing safety management programs
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4
Q

Factors Affecting Risk Control Service Levels

A
  • Line of insurance (may not be worth providing risk control services for simple personal insurance)
  • Commercial insured size
  • Types of loss exposure insured (more complex loss exposures may require more sophisticated risk control services, if insurer decides to offer)
  • Potential legal liability
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5
Q

Cooperation Between Risk Control and Other Insurer Functions

A
  • Underwriting
  • Marketing and sales
  • Premium auditing
  • Claims
  • Producers
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6
Q

Reasons for Premium Auditing

A
  • To determine correct premiums
  • To collect ratemaking data
  • To meet regulatory requirements
  • To deter and detect fraud
  • To reinforce confidence of insureds
  • To obtain additional information

Necessary since some insurance policies have adjustable premiums

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7
Q

Premium Auditing Process

A
  • Planning
  • Reviewing operations
  • Determining employment relationships
  • Finding and evaluating books and records
  • Auditing the books and records
  • Analyzing and verifying premium-related data
  • Reporting the findings
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8
Q

Importance of Accurate Premium Audits for the Insurer

A
  • Financial position
  • Customer retention
  • Goodwill
  • Efficiency
  • Collections
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9
Q

Premium Auditing Contributions

A
  • Underwriting
  • Marketing and sales
  • Claims
  • Risk control
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