chapter 6 Flashcards

1
Q

Arbitration complaints are generally over?

A

an issue of money

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2
Q

good ethical practices have to do with ?

A

trustworthiness, honesty and competence.

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3
Q

what is the legal force of the 5 canons of professional ethics and conduct?

A

they have the force and effect of law in Texas.

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4
Q

what is the main feature of the beginning statements of the code?

A

they may not he enforced, as can the various Articles that make up the code

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5
Q

The Consumer Information Form CN 1- 2 deals with the

A

Real Estate Recovery Trust Account

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6
Q

what are the main sections in which the Codes articles divided?

A

duties to clients and customers
duties to public
duties to REALTORS

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7
Q

SOURCE 1

A

FEDERAL AND STATE LAWS FOCUSING ON ATI-DISCRIMINATION LAWS AND FAIR TRADE PRACTICES.

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8
Q

SOURCE 2

A

STATE-LEVEL REAL ESTATE LICENSING REGULATIONS DEALING PRIMARILY WITH AGENCY ISSUES AND DISCLOUSER

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9
Q

SOURCE 3

A

SELF REGULATION BY REAL LESATE ASSOCIATION THAT SET STANDARDS FOR PROFESSIONAL CONDUCT

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10
Q

SOME OF THE DUTIES TO CLIENTS OUTLINED IN THE CODE INCLUDE:

A
  • Protecting and promoting the interests of the client
  • Avoiding exaggeration, misrepresentation, or concealment of pertinent facts
  • Cooperating with other brokers
  • Informing sellers or purchasers of the licensee’s interest in a property
  • Accepting commissions
  • Handling trust funds
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11
Q

SOME OF THE DUTIES TO THE PUBLIC OUTLINED IN THE CODE INCLUDE:

A
  • Providing equal, non-discriminatory services to all persons
  • Refraining from providing professional services outside the licensee’s field of expertise
  • Being truthful and clear in advertising
  • Avoiding activities that might constitute the practice of law
  • Refraining from false or misleading statements about competitors -
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12
Q

WHATS THE PURPOSE OF THE GRIEVANCE COMMITTEE

A

TO REVIEW THE COMPLAINT AND TO MAKE A DECISION TO DISMISS OR FOWARD THE COMPLAINT FOR A PROFESSIONAL STANDARDS HEARING OR ARBITRATION HEARING

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13
Q

ACCORDING TO THE MOST SUCCESSFUL ESTATE PROFFESIONALS, WHAT HELPED THEM THE MOST TO GROW THEIR BUISNESS?

A

RECOMMENDATIONS OF THE PAST CLIENTS AND THEIR RETURNS

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