Chapter 7

Question 1

KEY COMPONENTS OF PHYSICAL DISTRIBUTION

Answer 1

-Transportation
-Order Processing
-Warehousing
-Material Handling
-Inventory Management
-Warehouse Management Systems

Question 2

PROCESS OF PHYSICAL DISTRIBUTION

Answer 2

Warehousing
Inventory Management
Order Processing
Delivery
Returns

Question 3

OBJECTIVES OF PHYSICAL DISTRIBUTION

Answer 3

1. Getting the right product, at the right place, at the right time, in right
   quantity, and the right customer at the lower cost
2. Attain customer satisfaction
3. Profit maximization
4. Proper co-ordination of distribution activities
5. To provide better service at lower prices
6. To increase profit margin

Question 4

DEPOT AND WAREHOUSE SITE CONSIDERATION

Answer 4

1. Proximity to Suppliers and Customers
2. Workforce Availability and Labor Costs
3. Access to Transportation Networks
4. Real Estate Costs, Local laws and Taxes
5. Building Availability and Expandability
6. Environmental Risk

Question 5

MATCHING LOGISTICS STRATEGY TO A SPECIFIC BUSINESS INDUSTRY

Key Factors to Consider:

Answer 5

Industry Characteristics:
Customer Needs:
Competitive Landscape:
Technology:
Sustainability: