Chapter 7- Public Executives Leading and Managing

Question 1

the four types of government executives

Answer 1

1. elected chief executive
2. chief executive appointed by elected officials
3. executive appointed by chief executive
4. other high level administrators appointed by an executive

Question 2

management

Answer 2

operating an organization according to the current standards and rules at maximum efficiency

Question 3

leadership

Answer 3

a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.

Question 4

how does leadership differ from management?

Answer 4

it stems from social influence not authority or power
it focuses on others and their performance
there is no mention of personality traits

Question 5

challenges to great leadership

Answer 5

pressures from above
unwilling or opposed public opinion
lack of resources
your own limitations

Question 6

power

Answer 6

the ability to get things done or prevent things from getting done

Question 7

sources of power in policy making

Answer 7

legal authority and influence over others, including those who are making the decisions

Question 8

key sources of influence of public admins

Answer 8

it is within your areas of expertise and experience
the more complex the issue the more likely staff will be listened to
creating support or cooperation with other groups or individuals, either within or outside your organization
trust is the most important source

Question 9

trust comes from:

Answer 9

good (hopefully great) past performance
clear communication to all involved
demonstrating sensitivity and awareness to decision makers
reputation for honesty