Chapter 8

Question 1

Results of control quality activities as described in the project plan

Answer 1

Quality control measurements

Question 2

If items are found to have problems, they need to be reworked, inspected and then either accepted or rejected

Answer 2

Validated changes

Question 3

This involves ensuring that the deliverable is correct prior to presenting them to the customer for acceptance. This is an input to the “validate scope” process

Answer 3

Verified deliverables

Question 4

This is data collected during program execution that assists the project manager in managing quality control measures

Answer 4

Work performance information

Question 5

Generated if the deliverable required rework, scope change, preventative action or repair

Answer 5

Change request

Question 6

To ensure and improve quality

Answer 6

The main goals of quality management

Question 7

The authorized budget assigned to scheduled work.

Answer 7

Planned value (PV)

Question 8

The realized cost incurred for the work performed on the activity during a specific time period

Answer 8

Actual cost (AC)

Question 9

A project performance measurement technique that integrates scope, time, and cost data

Answer 9

Earned value management (EVM)

Question 10

The measure of work performed expressed in terms of the budget authorized for that work; = PV of all completed work

Answer 10

Earned value (EV)

Question 11

The approved total budget for the project

Answer 11

Budget at completion (BAC)

Question 12

A forecast of how much the project will cost at completion; = BAC/CPI

Answer 12

Estimate at completion (EAC)

Question 13

Describe where the project stands at a specific point in time; address where the project stands in terms of meeting scope, time, and cost goals

Answer 13

Status reports

Question 14

Describe what the project team has accomplished during a certain period

Answer 14

Progress reports

Question 15

Predict future status and progress based on past information and trends

Answer 15

Forecasts

Question 16

Involves identifying, evaluating, and managing changes throughout the project’s life cycle

Answer 16

Integrated change control

Question 17

Involves formal acceptance of the completed project deliverables by the project customer or designated stakeholders

Answer 17

Scope validation

Question 18

A milestone activity that was completed later than originally planned

Answer 18

Slipped milestone

Question 19

A type of ___ chart that compares planned and actual project schedule information

Answer 19

Tracking Gantt chart

Question 20

A measure of the cost performance that must be achieved on the remaining work in order to meet a specified goal, such as the BAC or EAC

Answer 20

To-complete performance index (TCPI)

Question 21

Action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations

Answer 21

Rework

Question 22

Actions taken to correct or prevent further quality problems

Answer 22

Process adjustments

Question 23

Determine if the products or services produced as part of the project will be accepted or rejected

Answer 23

Acceptance deliverables

Question 24

A histogram that can help you identify and prioritize problem areas

Answer 24

Pareto chart

Question 25

A technique used to separate data to see patterns in data

Answer 25

Stratification

Question 26

Oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order

Answer 26

Constructive change orders

Question 27

A diagram that helps show if there is a relationship between two variables

Answer 27

Scatter diagram

Question 28

The process of communicating knowledge that as developed by one person or in one part of an organization to another person or other parts of an organization

Answer 28

Knowledge transfer

Question 29

A term sometimes used for a project close-out meeting since it is held after the project has died or been put to rest

Answer 29

Post-mortem

Question 30

A project is completed, and products and services created are ____ into operations; this is the most common approach; project staff and other resources are released and distributed into the organization

Answer 30

Integration

Question 31

A project creates a new product or service that results in a new unit in the organization, division, or company; project staff and other resources move into new unit

Answer 31

Addition

Question 32

A project may end because it was successful and achieved its goals, and there is no need for further work. Another form of this is when a project is stopped because it was unsuccessful or superseded

Answer 32

Extinction

Question 33

A project can also be terminated by decreasing its budget or suddenly ending funding

Answer 33

Starvation