Chapter 8 Flashcards

(33 cards)

1
Q

Motivation

A

psychological processes that arouse and direct goal-oriented behavior

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2
Q

Content Theories of Motivation

A

Identity internal factors influencing motivation

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3
Q

Process Theories of Motivation

A

Identify the process by which internal factors and cognitions influence motivation

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4
Q

Needs

A

Physiological or psychological deficiencies that arouse behaviors

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5
Q

Need Hierarchy Theory

A

Five basic needs- physiological, safety, love, esteem, and self-actualization- influence behavior

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6
Q

ERG Theory

A

Three basic needs- existence, relatedness, and growth- influence behavior

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7
Q

Need for Achievement

A

Desire to accomplish something difficult

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8
Q

Need for Affiliation

A

Desire to spend time in social relationships and activities

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9
Q

Need for Power

A

Desire to influence, coach, teach, or encourage others to achieve

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10
Q

Motivators

A

Job characteristics associated with job satisfaction

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11
Q

Hygiene Factors

A

Job characteristics associated with job dissatisfaction

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12
Q

Equity Theory

A

Holds that motivation is a function of fairness in social exchanges

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13
Q

Negative Inequity

A

Comparison in which another person receives greater outcomes for similar inputs

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14
Q

Positive Inequity

A

Comparison in which another person receives lesser outcomes for similar inputs

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15
Q

Equity Sensitivity

A

An individual’s tolerance for negative and positive equity

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16
Q

Distributive Justice

A

The perceived fairness of how resources and rewards are distributed

17
Q

Procedural Justice

A

The perceived fairness of the process and procedures used to make allocation decisions

18
Q

Interactional Justice

A

Extent to which people feel fairly treated when procedures are implemented

19
Q

Expectancy Theory

A

Holds that people are motivated to behave in ways that produce valued outcomes

20
Q

Expectancy

A

Belief that effort leads to a specific level of performance

21
Q

Instrumentality

A

A performance outcome perception

22
Q

Valence

A

The value of a reward outcome

23
Q

Goal Specificity

A

Quantifiability of a goal

24
Q

Action Plan

A

Activities or tasks to be accomplished to obtain a goal

25
Goal Commitment
Amount of a commitment to achieving a goal
26
Job Design
Changing the content or process of a specific job to increase job satisfaction and performance
27
Scientific Management
Using research and experimentation to find the most efficient way to perform a job
28
Job Enlargement
Putting more variety into a job
29
Job Rotation
Moving employees from one specialized job to another
30
Job Enrichment
Building achievement, recognition, stimulating work, responsibility, and advancement into a job
31
Intrinsic motivation
Motivation caused by positive internal feelings
32
Core Job dimensions
Job characteristics found to various degrees in all jobs
33
Repetitive Motion Disorders
Muscular disorders caused by repeated motions