CHAPTER 8 (LEADING)

Question 1

management function which “involves influencing others to engage in the work behaviors necessary to reach organizational goals.”

Answer 1

LEADING

Question 2

refers to the function

Answer 2

LEADING

Question 3

refers to the process.

Answer 3

LEADERSHIP

Question 4

BASES OF POWER

Answer 4

1. legitimate power
2. reward power
3. coercive power
4. referent power
5. expert power

Question 5

A person who occupies a higher position has legitimate power over persons in lower positions within the organization.

Answer 5

LEGITIMATE POWER

Question 6

can issue orders to the workers in his unit

Answer 6

SUPERVISOR

Question 7

When a person has the ability to giverewards to anybody who follows orders or requests

Answer 7

REWARD POWER

Question 8

refer to money or other tangible benefits like cars, house and lot, etc.

Answer 8

MATERIAL REWARDS

Question 9

consist of recognition, praises, etc.

Answer 9

PSYCHIC REWARDS

Question 10

When a person compels another to comply with orders through threats or punishment, he is said to possess coercive power

Answer 10

COERCIVE POWER

Question 11

may take the form of demotion, dismissal, witholding of promotion, etc.

Answer 11

PUNISHMENT

Question 12

When a person can get compliance from another because the latter would want to be identified with the former

Answer 12

REFERENT POWER.

Question 13

Experts provide specialized information regarding their specific lines of expertise. is possessed by people with great skills in technology.

Answer 13

EXPERT POWER

Question 14

exercised by environmetal scientists was enough to force governments throughout the world to pass legislations favorable to environmental protection.

Answer 14

EXPERT POWER

Question 15

exercised by environmetal scientists was enough to force governments throughout the world to pass legislations favorable to environmental protection.

Answer 15

EXPERT POWER

Question 16

may be referred to as “the process of influencing and supporting others to work enthusiastically toward achieving objectives.

Answer 16

LEADERSHIP

Question 17

is expected of any manager in charge of any unit or division

Answer 17

LEADERSHIP

Question 18

TRAITS OF EFFECTIVE LEADERS

Answer 18

1. a high level of personal drive
2. the desire to lead
3. personal integrity
4. self-confidence
5. analytical ability or judgment
6. knowledge of the company, industry or technology
7. charisma
8. creativity
9. flexibility

Question 19

Persons with drive are those identified as willing to accept responsibility, possess vigor, initiative, persistence, and health.

Answer 19

PERSONAL DRIVE