Chapter 8 Study Guide Flashcards

(30 cards)

1
Q

The process of acquiring information from a patient to determine healthcare needs and abilities is called:

A

Assessment

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2
Q

Properly written patient educational materials should:

A

Focus on key points

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3
Q

The best ways to reinforce verbal instructions for a patient is to:

A

Provide the patient with written instructions.

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4
Q

As the best way to document that a patient received written instructions to take home, you should:

A

Have the patient sign a document, to be placed in the patient’s chart, verifying receipt of the materials.

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5
Q

As environment conductive to learning is characterized by:

A

privacy

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6
Q

When evaluating a patient’s progress in a patient education program, if you discover noncompliance, this means that the patient is:

A

Not following prescribed orders.

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7
Q

When developing written patient educational materials, it is important to consider:

A

The patient’s cognitive level of understanding

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8
Q

To provide patient education for a patient who is blind, which of the following formats of training materials would be most helpful?

A

Braille materials

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9
Q

A team approach to patient education that includes different fields of knowledge and expertise is referred to as a(n):

A

multidisciplinary plan

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10
Q

The first step in development of a patient educational program is to:

A

Identify the purpose and topic of the educational program.

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11
Q

When asked to provide dietary information for a patient, an organization that could provide the most valuable materials is the:

A

National Dairy Council

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12
Q

Patient educational materials are best implemented when the:

A

Materials are discussed with the patient

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13
Q

A national accrediting body for healthcare organizations that has established standards and requirements for patient education is the:

A

NCQA

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14
Q

The cognitive domain of learning refers to:

A

Comprehension

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15
Q

The process used to carry out the agreed teaching plan in patient education is called:

A

Implementation

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16
Q

The overall purpose of patient education is to:

A

Improve patient health

17
Q

A patient who needs information about drug addiction could receive education and help from an organization that specializes in:

A

Substance abuse

18
Q

If a diabetic patient is reluctant to learn how to give themselves insulin injections, the first thing you should do is:

A

Notify the patient’s physician for further assistance.

19
Q

Of the following, which patient is the least likely to respond to learning objectives?

A

A patient who perceives the healthcare team as condescending

20
Q

Of the following, which is very important for the person who is performing patient education?

A

Documenting in the patient record whatever teaching is performed

21
Q

One of the factors that is the most helpful in promoting patient learning is:

A

A positive emotional outlook.

22
Q

To ensure that a patient follows up with appointments for evaluation of the prescribed plan of treatment, you should:

A

Provide the patient with a written appointment slip with the date and time of their next session

23
Q

A way to evaluate the patient’s understanding of educational information is to:

A

Ask for feedback from the patient.

24
Q

When providing patient education, you should:

A

Encourage questions from the patient.

25
One factor is that is a positive contribution to the patient’s learning process is:
Having family support
26
The patient’s mental and physical abilities are referred to as:
Psychomotor
27
The domain of learning that includes values, attitudes, and opinions is referred to as:
Affective
28
Mrs Begay is scheduled to bring in her 2-month-son. You want to be prepared if she has questions on whether or not to vaccinate the baby. Your best source of information is the:
American College of Pediatrics
29
If the medical assistant knowingly left out pertinent information when conducting a patient’s education plan because he was running late, there is the potential for being guilty of:
Misfeasance
30
Patient education does not require:
Close relationship