Chapter 9 Flashcards

1
Q

What managers do to develop the organization’s strategies

A

Strategic Management

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2
Q

Plans for how the org will do whatever it takes to thrive in business, compete, how it will attract and satisfy its customers to achieve its goals

A

Organization’s Strategies

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3
Q

A term often used in strategic management, it is a vital framework about how a company is going to make money

A

Business Model

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4
Q

A six step process that involves strategy planning, implementation, and evaluation.

A

Strategic Management Process

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5
Q

skills and abilities in doing the work activities needed in its business

A

Capabilities

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6
Q

major value-creating capabilities of an organization

A

Core Competencies

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7
Q

activities the organization does well or any unique resources

A

Strengths

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8
Q

activities the organization doesn’t do well or resources it needs but doesn’t possess

A

Weaknesses

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9
Q

Combined external and internal analyses

A

SWOT analysis

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10
Q

One that determines what business a company is in or wants to be in, and what it wants to do with those businesses

A

Corporate Strategy

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11
Q

What Are the Types of Corporate Strategy

A

1) Growth Strategy 2) Stability Strategy 3) Renewal Strategy

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12
Q

when an organization expands the number of markets served or products offered, either through its current businesses or through new businesses

A

Growth Strategy

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13
Q

is a corporate strategy in which an organization continues to do what it is currently doing

A

Stability Strategy

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14
Q

addresses declining performance

A

Renewal Strategy

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15
Q

This matrix provides a framework for understanding diverse businesses and helps managers establish priorities for allocating resources

A

corporate portfolio matrix

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16
Q

developed by the Boston Consulting Group, introduced the idea that an org’s various businesses could be evaluated and plotted using a 2x2 matrix to identify which ones offered high potential and which were a drain on org resources.

A

BCG Matrix

17
Q

A strategy for how an organization will compete in its businesses

A

Competitive Strategy

18
Q

Model with Five competitive forces that dictate the rules of competition

A

Porter’s Five Forces Model

19
Q

when an organization competes on the basis of having the lowest costs

A

Cost leadership strategy

20
Q

company that competes by offering unique products that are widely valued by customers is following this

A

Differentiation strategy

21
Q

involves a cost advantage or a differentiation advantage in a narrow segment or niche

A

Focus strategy

22
Q

The ability to anticipate, envision, maintain flexibility, think strategically, and work with others in the organization to initiate changes that will create a viable and valuable future for the organization

A

strategic leadership

23
Q

used by an organization’s various functional departments to support the competitive strategy

A

Functional strategies

24
Q

managers use this type of strategy to develop a sustainable competitive advantage

A

e-Business Strategies

25
Managers should know what is going on with customers, what they liked and didn’t like about their purchase encounter
Customer Service Strategies
26
Not focused on just radical, breakthrough products but, they can include applying existing technology to new uses
Innovation Strategies
27
first to bring a product innovation to the market or new process
First Mover