Chapter # 9 Flashcards
(37 cards)
Group
A collection of individuals who interact with each other such that one person’s actions have an impact on the others.
Informal work groups
Two or more individuals who are associated with one another in ways not prescribed by the formal organization.
Formal work group
Is made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group.
Formal work group
Is made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group.
Forming-stormign-norming-perfoming model
Proposed by Bruce Tuckman in 1965 and involved a four stage map of group evolution.
Adjourning phase
The fifth and final stage later added to the Tuckman model.
Forming
Stage when the group comes together for the first time.
Storming
Stage when participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative.
Norming
Stage when participants find it easy to establish their own ground rules (or norms) and define their operating procedures and goals.
Performing
Stage when participants are not only getting the work done, but they also pay greater attention to how they are doing it.
Punctuated equilibrium
The theory that change within groups occurs in rapid, radical spurts rather than gradually over time.
Cohesion
The degree of camaraderie within the group.
Group think
A tendency o avoid a critical evaluation of ideas the group favors.
Social loafing
The tendency to put in less effort when working in group context.
Collective efficacy
A group’s perceptions of its ability to successfully perform well.
Process loss
Any aspect of group interaction that inhibits group functioning.
Team
A cohesive coalition of people working together to achieve mutual goals.
production tasks
Tasks that include actually making something such as a building, product, or a marketing plan.
Idea-generation tasks
Creative tasks such as brainstorming a new direction or creating a new process.
Problem-solving tasks
Refers to coming up with plans for actions and making decisions.
Task interdependence
The degree that team members are dependent upon one another to get information, support, or materials from other team members to be effective.
Pooled interdependence
When team members may work independently and simply combine their efforts to create the team’s output.
Sequential interdependence
When team members may work independently and simply combine their efforts to create the team’s output.
Sequential interdependence
In a team, when one person’s output becomes another person’s input.
