Chapter 9: Promoting Learner Engagement

Question 1

First step to teaching a class

Answer 1

Link the information to how it will be applied

Question 2

Sender

Answer 2

Whomever delivers the information

Question 3

Encoder

Answer 3

Whatever translates the message

Question 4

Medium

Answer 4

Mode of transport for the message

Question 5

Decoder

Answer 5

Whatever interprets the message

Question 6

Receiver

Answer 6

Whomever receives the message

Question 7

Acknowledgement

Answer 7

A sign that the receiver has received the message.

Question 8

Noise

Answer 8

Anything that interrupts or distorts the message

Question 9

Barriers

Answer 9

Elements that prevent communication from happening

Question 10

Components of Active Listening

Answer 10

Comprehending, Retaining & Responding

Question 11

Responses of Effective Listening

Answer 11

Probing, Reflecting, Deflecting & Advising

Question 12

Comprehending

Answer 12

Understanding the words and language that another person is saying.

Question 13

Retaining

Answer 13

Remembering a message that is sent from the sender

Question 14

Responding

Answer 14

Offering intermittent feedback while receiving a message

Question 15

Probing

Answer 15

Asking for more detail without making the sender feel defensive

Question 16

Reflecting

Answer 16

Paraphrasing what was said to confirm understanding

Question 17

Deflecting

Answer 17

Can be useful when the instructor needs to move the course pace along. Should be used sparingly.

Question 18

Advising

Answer 18

When the instructor offers unsolicited advice

Question 19

Quiz Questions

Answer 19

Multiple-Choice, Fill-in-the-blank, Essay, True-or-False

Question 20

Multiple-Choice

Answer 20

4 - 6 answers that are plausible but not too tricky. Learner should be able to discern the choices but still be tempted by wrong answers.

Question 21

Fill-in-the-blank

Answer 21

Statement needs to provide enough information so that the learner has to provide only one specific term that could answer the question.

Question 22

Essay

Answer 22

Tough to grade - Good for gauging accuracy and depth - can be energy-draining

Question 23

True-or-False

Answer 23

Quick and easy to grade but can be tricky if the learner hasn’t comprehended the course material.

Question 24

Attention

Answer 24

Adults must invest their time and attention to what’s being demonstrated and taught.

Question 25

Retention

Answer 25

The ability to retain what's been taught.

Question 26

Reproduction

Answer 26

Practicing what has been learned

Question 27

Motivation

Answer 27

Learners want to know why a topic is important

Question 28

4 Components of Social Learning Theory that apply to Adult Education

Answer 28

Attention, Retention, Reproduction & Motivation