Chapter Three - The Operations Management Function Flashcards
(33 cards)
What are Tangibles?
Tangibles are goods, which can be touched.
What is Operations Management?
Operations management consists of all the activities in which managers engage to produce goods or services.
What are Intangibles?
Intangibles include services, which cannot be touched.
What are Inputs?
Inputs are resources used in the process of production.
What is Transformation?
Transformation is the conversion of inputs (resources) into outputs (goods or services).
What are Outputs?
Outputs refer to the end result of an organisation’s efforts - the service or product that is delivered or provided to the consumer.
What is Productivity?
Productivity is a measure of efficiency - the amount of output produced compared to the amount of input required in production.
What is Business Competitiveness?
Business competitiveness refers to the ability of an organisation to sell products in a market.
What is Facilities Design and Layout?
Facilities design and layout involves planning the layout of workspace to streamline the production process.
What is Fixed Position Layout?
Fixed position layout deals with large-scale processes, such as the construction of bridges, ships, aircraft or buildings.
What is a Product Layout?
A product layout deals with the manufacturing of goods in mass volume using an assembly line.
What is a Process Layout?
A process layout deals with high varieties of products by grouping activities, equipment and machinery of similar function together.
What is Lean Manufacturing?
Lean manufacturing aims to eliminating waste at every stage of production. It involves analysing each stage of the production process, detecting where inefficiencies are and correcting them.
What is Materials Management?
Materials management is the strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs is available when required in the operations system.
What is Inventory?
Inventory is the goods and materials held as stock by an organisation.
What is Materials Handling?
Materials handling is the physical handling of goods in warehouses and at distribution points.
What is a Production Plan?
A production plan is an outline of the activities undertaken to combine resources (inputs) to create goods or services (outputs).
What is Master Production Scheduling?
Master production scheduling details what is to be produced and when.
What is Materials Requirements Planning?
Materials requirements planning involves developing an itemised list of all materials involved in production to meet the specified orders.
What is Inventory Control?
Inventory control ensures that costs are minimised and that the operations system has access to the right amounts of inputs when required.
What is Just in time?
Just in time is a materials management strategy that ensures that the exact amount of material inputs will arrive only as they are needed in the operations process.
What is a Supply Chain?
A supply chain is the range of suppliers from which the organisation purchases materials and resources.
What is Quality?
Quality refers to the degree of excellence of goods or services and their fitness for a stated purpose.
What is Quality Control?
Quality control involves the use of inspections at various points in the production process to check for problems and defects.
