chapter two Flashcards

1
Q

sources of change

A

Culture
is transmitted in different ways
but values and customs
constantly evolve in response
to changing economic and
social realities

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2
Q

change by imposition

A

values and practices are
imposed upon one or
more native cultures

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3
Q

social stratification

A

It creates hierarchies and influences a person’s class, status, and financial rewards
within that culture

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4
Q

ethic and racial groups

A

Country-by-country attitudes vary toward race
and ethnicity.

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5
Q

gender based groups

A

differences exist in attitudes toward the roles of
males and females in society and the workplace

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6
Q

age based groups

A

Many cultures assume that age and wisdom are
correlated; thus, they often have a seniority-based system of advancement

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7
Q

family based groups

A

In some societies, family membership is more
important than individual achievement.

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8
Q

power distance

A

a measurement of employee preferences of
interaction between superiors and subordinates

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9
Q

high power difference

A

little consultation between bosses and subordinates

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10
Q

low power distance

A

“consultive” styles

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11
Q

high individualism

A

describes a preference to fulfill leisure time, build
friendships, and improve skills independently of the organization

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12
Q

high collectivism

A

dependence on the organization through training,
satisfactory workplace conditions, and good benefits

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13
Q

risk taking behavior

A

nationalities differ in their attitudes towars risk taking

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14
Q

future orientation

A

where individuals tend to live for the present as opposed to their future

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15
Q

fatalism

A

represents the belief that life is predestined- fatakists are nit likely to plan for contingencies or take responsibility for performance

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16
Q

information and task processing

A

people from different cultures obtain, perceive and process information in different ways, thus they may also reach different conclusions

17
Q

perception of cues

A

people perceive cues differently according to culture and more precise language

18
Q

low context culture

A

people say what they mean and mean what they say, practiced in the united states

19
Q

high context culture

A

people infer meaning from things communicated indirectly - relationships are very important, practiced in Italy

20
Q

information processing

A

All cultures categorize, plan, and quantify, but the
ordering and classification systems used often vary. To perform efficiently and work
amicably in a foreign environment, you need to understand such differences

21
Q

monochronic versus polychromic cultures

A

Monochronic people prefer
working on one task (i.e. northern Europeans) while in the second multiple tasks
(southern Europeans)

22
Q

idealism versus pragmatism

A

some cultures will determine principles before
they try to resolve small issues (idealism), whereas other cultures will focus more on
details rather than principles (pragmatic).

23
Q

host society acceptance

A

if the host country is willing to accept foreign customs as a
trade-off for other advantages, significant adjustments may not be required.

24
Q

cultural distance

A

fewer adjustments must be made when moving within a culturally
similar cluster (i.e. US to UK)

25
ability to adjust
culture shock-represents the trauma one experiences in a new and different culture because of having to learn to cope with a vast array of new cues and expectations
26
company and management orientations
Whether managers adapt abroad depends also on their own attitudes and behaviors
27
polycentrism
A company believes it should act abroad like companies there. Polycentric management may be so overwhelmed by national differences that it won’t introduce workable changes
28
ethnocentrism
reflects the conviction that one’s own practices are superior to those of other countries
29
geocentrism
foreign operations are based on an informed knowledge of both home and host country needs, capabilities, and constraints.
30
consideration of value systems
the more that change upsets important values, the more resistance it will encounter
31
resistance to too much change
may be reduced if only a few demands are made at one time
32
participation
proposed change should be discussed with stakeholders in advance in order to ease their fears of consequences
33
reward sharing
A company may choose to provide benefits for all the stakeholders affected by a proposed change in order to gain support for it.
34
opinion leadership
By discovering the local channels of influence, an international firm may seek the support of opinion leaders
35
timing
Many good business changes fail because they are ill-timed. Attitudes and needs change slowly