chapter6

Question 1

Creativity

Answer 1

ability to generate original ideas and perspective on exiting ideas

Question 2

Innovation or Innovation Process

Answer 2

steps to implement creative ideas

Question 3

Inventing

Answer 3

step of the innovation process that established a new idea that could help the organization to be more successful

Question 4

Developing

Answer 4

the step of the innovation process that makes a new idea practical

Question 5

Integrating

Answer 5

is the step of the innovation process that established an invention as a permanent part of the organization

Question 6

Monitoring

Answer 6

the the step of the innovation process in which a newly implemented idea is tracked to determine if and when the idea should improve or be terminated

Question 7

Diffusing

Answer 7

is that step of the innovation process that puts a new idea to use by end users or customers

Question 8

Quality

Answer 8

• is the extent to which a product reliably does what it is intended to do.

Question 9

Monitoring

Answer 9

the the step of the innovation process in which a newly implemented idea is tracked to determine if and when the idea should improve or be terminated

Question 10

TQM

Answer 10

is the continuous process of involving all organization members in ensuring that every activity related to the production of goods or services has an appropriate role in establishing product quality.