Chapters 1-4 Terms Flashcards
(16 cards)
What are the four reasons why we communicate?
Physical, identity, social and practical needs.
What are the principals of communication?
It is transactional, irreversible, unique, intentional/unintentional, with a content and relational dimension.
Interpersonal communication is defined by:
Uniqueness, interdependence, self-disclosure, and intrinsic rewards.
What is required for interpersonal communication across cultures?
Motivation, attitude, tolerance for ambiguity, open mindedness.
The self-concept is:
Subjective, flexible, and resistant to change.
What are the measures of self-disclosure?
How broad and how deep it is. (Social penetration model)
What are some benefits of self-disclosure?
Catharsis, self-clarification and validation, reciprocity, impression, moral obligation.
What is attribution?
Attaching meaning to behavior
What is the fundamental attribution error?
Self-serving bias, we judge ourselves less harshly than others.
What is negotiation?
Affecting each other’s perceptions through communication.
What is the perception process?
Selection, organization, interpretation, negotiation.
What is our perception influenced by?
Physiological, psychological, social and cultural influences.
What are the common perception tendencies?
Snap judgements, clinging to first impressions, self-serving bias, influenced by expectations and the obvious, assuming others are like us.
What are the requirements for empathy?
open-mindedness, imagination, commitment,.
What are three characteristics of language?
Language is symbolic, rule-governed and subjective.
What is linguistic relativity?
Language both reflects and shapes the the world view of those who use it.
