Chapters 10-13

Question 1

Instructing, training, and teaching. Its main purposes are to facilitate coordination of effort, develop self-control and character, and foster orderliness and efficiency.

Answer 1

Discipline, defined…

Question 2

Requisites of Punishment: (5)

Answer 2

1. Certainty
2. Swiftness
3. Fairness and Impartiality
4. Consistency
5. Deterrence to others.

Question 3

State of mind reflecting the degree to which an individual has confidence in the members of the group and in the organization and believes in the objectives and desires to accomplish them.

Answer 3

Morale.

Question 4

Liability that a supervisory party (employer) bears for the actionable conduct of an associate (employee) because of the relationship between the two parties.

Answer 4

Vicarious Liability

Question 5

Case Preparation, the first step to be initiated by the supervisor:

Answer 5

The exact nature of the alleged misconduct must be ascertained from the complainant.

Question 6

Evaluation systems fail because of: (6)

Answer 6

1. Indifference
   2, Employee Pressure
2. Fail to train Raters
3. Rating abuses
4. Shipshod Procedures
5. Rating Shortcuts

Question 7

The correction of objective data about an employee’s performance which can be used as a basis for more effective performance ratings.

Answer 7

Critical Incident Technique

Question 8

Evaluations for probationary officers of ALL ranks should be made at least:

Answer 8

once per month

Question 9

Worst to First

Answer 9

Employee Ranking

Question 10

The rater compares each employee with others who have been selected as having the greatest value to the organization and those considered to have the least value, as well as those in the middle.

Answer 10

Representative Employee Standard

Question 11

Raters are instructed to decide in their own mind the attributes, professional qualities, and performance of the ideal employee performing a similar function to that of the employee is to be raided and make the comparison with this standard.

Answer 11

Ideal Employee Standard

Question 12

The rater gives a numerical grade to each trait on the rating form according to the degree to which the employee possesses it.

Answer 12

Numerical Standard

Question 13

Once traits are selected that are considered to be the most important indicators of quality of performance, several options can be provided, from which the rater must select the one that most closely describes the performance of the person being rated.

Answer 13

Forced Choice Standard

Question 14

NSF Model
Supervisor to give initial orders while heading to the scene, get an assessment from the 1st responding officers, evaluate the scene for hazards,m determine the need for addiotnal assistance, etc.

Answer 14

NOW

Question 15

NSF Model
Supervisor to take control and direct the response. They set up perimeters, assigned responders to handle specific tasks, keep higher command advised, etc.

Answer 15

SCENE

Question 16

NSF Model
Supervisor to conduct briefings, and then evaluate reports to determine the need for commendations, discipline, training policy changes, etc.

Answer 16

FUTURE

Question 17

One of the supervisor’s FIRST tasks at the scene of an unusual incident should be to:

Answer 17

Quickly evaluate the occurrence and then communicate to headquarters the field intelligence available so that plans can be started for the dissemination of necessary control material and equipment and the deployment of required personnel.

Question 18

Hostage Scenes: THREE dangerous periods

Answer 18

1. 1st 15-45 Minutes
2. Surrender of Hostage Takers
3. Tactical Assault

Question 19

The Behavioral Change Stairway Model: AERIB

Answer 19

1. Active Listening
2. Empathy
3. Rapport
4. Influence
5. Behavioral Change

Question 20

Pincer Movement

Answer 20

Crowd is attacked from the front and both flanks, may force it to escape to the REAR.

Question 21

Flanking Maneuver

Answer 21

Crowd is attacked from the front and from ONE flank, will usually force the group to disperse to the opposite flank.

Question 22

The field supervisor’s primary responsibility in the event of an aircraft crash will be to: (5)

Answer 22

1. Render Aid.
2. Notify HQ
3. Request Necessary Support
4. Minimize danger to bystanders / victims
5. Protect persons and property against looting

Question 23

The rater compares each employee with others who have been selected as having the greatest value to the organization, and those considered to have the least value, as well as those in the middle.

Answer 23

Representative Employee Standard

Question 24

The field supervisor’s secondary responsibility in the event of an aircraft crash will be to: (2)

Answer 24

1. Provide Traffic Control
2. Provide Assistance to rescue or fire control

Question 25

Major Fire- PRIMARY responsibility

Answer 25

Immediate vicinity and perimeter posts to control vehicular and pedestrian traffic, which might interfere with firefighting efforts.

Question 26

Pipe Bomb EXPLOSIVES BUILDING OUTDOOR

Answer 26

Pipe Bomb EXPLOSIVES 5 lbs BUILDING 70 Feet OUTDOOR 850 Feet

Question 27

Briefcase EXPLOSIVES BUILDING OUTDOOR

Answer 27

Briefcase EXPLOSIVES 50 lbs BUILDING 150 Feet OUTDOOR 1,850 Feet

Question 28

Compact Sedan EXPLOSIVES BUILDING OUTDOOR

Answer 28

Compact Sedan EXPLOSIVES 500 lbs BUILDING 320 feet OUTDOOR 1,500 feet

Question 29

Sedan EXPLOSIVES BUILDING OUTDOOR

Answer 29

Sedan EXPLOSIVES 1,000 lbs BUILDING 400 Feet OUTDOOR 1,750

Question 30

Passenger Cargo Van EXPLOSIVES BUILDING OUTDOOR

Answer 30

Passenger Cargo Van EXPLOSIVES 4,000 lbs BUILDING 600 Feet OUTDOOR 2,750 Feet

Question 31

Small Van/Delivery Truck EXPLOSIVES BUILDING OUTDOOR

Answer 31

Small Van Delivery Truck EXPLOSIVES 10,000 lbs BUILDING 860 Feet OUTDOOR 3,750 Feet

Question 32

Water Truck / Moving Van EXPLOSIVES BUILDING OUTDOOR

Answer 32

Water Truck / Moving Van EXPLOSIVES 30,000 lbs BUILDING 1,240 Feet OUTDOOR 6,500 Feet

Question 33

Semi Trailer EXPLOSIVES BUILDING OUTDOOR

Answer 33

Semi Trailer EXPLOSIVES 60,0000 lbs BUILDING 1,500 feet OUTDOOR 7,000 feet

Question 34

A well-disciplined organization is one that is considered highly: A: Structured B: Trained C: Supervised D: Regulated

Answer 34

B: Trained Chapter 10, Page 183

Question 35

While punishing an employee does not guarantee that his future conduct or performance will improve, it will demoralize others in the organization if it is: A: Fair and Consistent B: Equal and Swift C: Equal and Consistent D: Fair and Swift

Answer 35

A: Fair and Consistent Chapter 10, Page 186

Question 36

Morale is considered to be what kind of condition: A: Stable B: Static C: Fluctuating D: Inert

Answer 36

C: Fluctuating Chapter 10, Page 190

Question 37

Which of the following will dictate the procedure to be followed in receiving and disposing of complaints against personnel? A: Laws B: Regulations C: Organizational Policy D: State Statutes

Answer 37

C: Organizational Policy Chapter 10, Page 191

Question 38

Under which doctrine is a public safety entity now liable for the wrongful acts or omissions of its employees who are acting within the scope of their employment? A: Respondeat Superior B: Respondeat Quality C:Respondeat Reservation D: REspondeat Adequate

Answer 38

A: Respondent Superior Chapter 10, Page 192

Question 39

The investigating supervisor should approach contact with the accused employee as/with A: An interview process, although it may end as an interrogation B: A matter-of-fact manner with full opportunity to explain their side C: An objective, unbiased attitude with no notion of preconceived conclusions D: All of the above

Answer 39

D: All of the Above Chapter 11, Page 205

Question 40

According to the text, which form of lineup is becoming more and more prevalent? A: Physical Lineup B: Driveby Lineup C: Photo Lineup D: On-the-scene Lineup

Answer 40

C: Photo Line Up Chapter 11, page 208

Question 41

Minimum requirements of procedural due process reviewed in the text include all of the following except: A: Sealing of evidence to be used against the officer B: A hearing before a neutral and detached body C: Written notice served on the officer D: The right to confront and cross-examine adverse witnesses.

Answer 41

A: Sealing of Evidence to be used against the officer Chapter 11, Page 210

Question 42

Properly administered personnel evaluation programs can be useful to administrators in research activities, and these systems are helpful in: A: Evaluating the selection and testing program B: Evaluating the effectiveness of a training program at the operating level C: Determining as one basis for promotion D: All of the above

Answer 42

D: All of the above Chapter 12, Page 221

Question 43

Which technique involves the collection of objective data about an employee's performance, which can then be used as a basis for more effective performance ratings A: Supervisor Management Technique B: Rater Observation Technique C: Rater Observation Technique D: Performance rating Technique

Answer 43

C: Critical Incident Technique Chapter 12, Page 224

Question 44

Rating forms will usually list how many characteristics that must be considered by the rater? A: 4-10 traits B: 4-12 traits C: 5-10 traits D: 6-12 traits

Answer 44

B: 4-12 traits Chapter 12, Page 224

Question 45

Evaluation reports for probationary officers of all ranks should be made at least how often? A: Once per week B: Once per month C: Once per quarter D: Once per year

Answer 45

B: Once per month Chapter 12, Page 224

Question 46

In letting subordinates know what is expected of them, the supervisor is performing a/an ________ function that will give them a basis for understanding which standards will be used to measure and evaluate their effectiveness. A: Strategic B: Training C: Oversupervision D: Regulatory

Answer 46

B: Training Chapter 12, Page 232

Question 47

Which of the following is inherently subjective since it involves a personal audit by one person of another's conduct or performance? A: Training Curriculum B: Rating System C: Supervisory Management D: All of the above

Answer 47

B: Rating System

Question 48

It is recognized by most supervisors that if many of the observations of their subordinates are systematically made and recorded for the prime purpose of eliminating _____________________, then they will provide an excellent basis for trait evaluation involved in personal rating systems. A: Rapport B: Poor Performance C: Bias D: Poor Investigations

Answer 48

C: Bias Chapter 12, Page 235

Question 49

The biggest problem in the selection of a rating method within large groups where functions vary widely is: A: That it will yield reliable results B: That it will be applicable across jobs C: That it will be used correctly D: That supervisors will learn the system

Answer 49

A: That it will yield reliable results Chapter 12, PAge 235

Question 50

What method of rating employees is simple and easy to administer, but has the advantage of lacking common standards of measurement, especially when employees from widely different assignments must be compared? A: Evaluation B: Ranking C: Military D: Categorization

Answer 50

B: Ranking Chapter 12, Page 235

Question 51

Instead of using selected employees who are representative of certain groups of personnel with varying values to the organization, __________________ may be developed to avoid the necessity for changing criteria when selected employees leave the unit or their performance becomes such that they can no longer be used as a pattern for ratings. A: Ideal employee descriptions B:: Numerical standards C: Forced choice standards D: Employee ranking

Answer 51

A: Ideal Employee descriptions Chapter 12, Page 236

Question 52

What may be improved when the rater compares each employee with others who have been selected as having the greatest value to the organization, who are in the middle group with average value, and who are considered as having the least value? A: Utility B: Accuracy C: Discipline D: Morale

Answer 52

B: Accuracy Chapter 12, Page 235

Question 53

When using representative employee standards, a rater is able to rank employees by comparing them with other representative employees who have what type of value to the organization? A: The least B: The greatest C: An Average D: All of the above

Answer 53

D: All of the above Chapter 12, Page 235

Question 54

When quantity of production is most important to an organization, __________________ may be used to an advantage in measuring accomplishments and are often expressed numerically. A: Qualifying Standards B: Descriptive Standards C: Qualitative Standards D: Analysis Standards

Answer 54

B: Descriptive Standards Chapter 12, Page 236

Question 55

What scale is used as a guide in determining total value points and assigns numerical values to each trait or performance factor and gives each a weight? A: Purely an arithmetic scale B: Ideal employee scale C: Forced choice scale D: Qualitative rating scale

Answer 55

A: Purely an arithmetic scale Chapter 12, page 236

Question 56

Every supervisor should realize that they are evaluated ________ by each subordinate on the basis of how their personnel evaluation duties and responsibilities are performed. A: Annually B: Continually C: Informally D: Formally

Answer 56

C: Informally Chapter 12, page 243

Question 57

What rating error occurs when raters tend to rate higher than is justified by those persons they know well and like, and those who subscribe to the same opinions as the supervisor? A: Leniency B: Personal bias C: Subjectivity D: OVerweighting

Answer 57

B: Personal Bias Chapter 12, Page 245

Question 58

Captain Fordham is responsible to complete annual performance appraisals for the staff assigned to his office. Lt. Carney's performance on most criteria was weak, and throughout the year, overall performance was mediocre. However, Carney writes grant applications and secured significant funding for several important department activities. Fordham gave Carney a good rating overall. Capt. Fordham has committed which rating error? A: Overwerighting B: Related Traits C: Central Tendency D: Halo or Horns Effect

Answer 58

D: Halo or Horns Effect Chapter 12, Page 246

Question 59

What type of rating error results when raters group their ratings near the center of the rating scale with few ratings at the bottom or at the top? A: Leniency B: Related Traits C: Central Tendency D: Halo or Horns Effect

Answer 59

C: Central Tendency Chapter 12, Page 246

Question 60

What type of rating error results when the rater gives similar ratings to traits which seem to be similar? A: Overweighting B: Related Traits C: Central Tendency D: Halo or Horns Effect

Answer 60

B: Related Traits Chapter 12, Page 246

Question 61

A report is said to be _________ when it is an accurate measurement of the ability it purports to measure. A: Valid B: Reliable C: Useful D: Clinical

Answer 61

Valid Chapter 12, page 247

Question 62

A report is said to be _______ if it measures consistently and reasonably accurately each time it is used. A: Valid B: Reliable C: Useful D: Clinical

Answer 62

B: Reliable Chapter 12, Page 248

Question 63

Every supervisor should become familiar with the basic procedures applicable to the procurement and use of _________ command to the policing of most unusual occurrences. A: Personnel B: Facilities C: Equipment D: All of the Above

Answer 63

D: All of the above Chapter 13, page 255

Question 64

When a command post is needed, all fo the following were considerations presented in the text, EXCEPT: A: Easily identifiable on maps B: Free of trees or overhead roadways C: Located upwind from the event D: Near a power supply

Answer 64

B: Free of trees or overhead roadways Chapter 12, page 256/257

Question 65

Supervisors should make it clear to all personnel that they reserve the right to decide how and when organized force may be used to rush a suspect who holds a hostage and that if they enforce such directions, they are maintaining: A: Strategic practice B: Tactical operations C: Unity of Command D: Field Operations

Answer 65

C: Unity of Command Chapter 12, page 262

Question 66

During a building search for a barricaded suspect, as each room is secured, officers should proceed to other rooms until: A: The suspect is located B: The suspect is neutralized C: The suspect is captured D: All of the above

Answer 66

D: All of the above Chapter 12, page 267