Chapters 22, 23, and 24 Flashcards
(32 cards)
Consumer
Person who selects, purchases, uses, or disposes of goods and services
Promotional sale
One that gives you a special buy on a new product or a product that’s in season
Unit price
Cost of an item in a standard unit of measure
Limited warranty
Covers only certain parts of products
Generic products
Plainly labeled, unadvertised, and sold at lower prices
Impulse buying
Purchasing things on spur of a moment
Label
Info on the product that is used to tell you about the product
Shopping list
List of items you plan to buy
Department stores
Provides goods
Most expensive always the best?
No
Which had better prices department or discount stores?
Discount
What are some of the things you can to be a smart shopper?
Bargain shop, make a list, watch out for end caps, and look for sales
Bait and switch
Advertising a product at a lower price to lure you into the store
Recycling
Involves collecting products for processing so they can be used again
Boycott
Refuse to buy a company’s goods and services
Customer service department
Takes care of any problems or questions a consumer has with a product
If you wash a sweater differently than what the label says and it gets ruined can u sue the manufacturer? Why or why not?
No because you didn’t follow the label on the sweater
What is an alternative to brand name products?
Store brand or generic products
Rights of consumer bill
Rights to be: informed, to choose carefully, use products safely, to speak, to seek remedy, and to lean consumer skills
Recall
Take back and repair or replace defective products
License
Legal permits to conduct business
Consumer advocate
Groups and individuals that work to protect, inform, and defend consumers
Refund
Return the cost of a product to you, fix the item, or replace it
Public utilities
Are legal monopolies that allow companies to operate without competition
