Chief Officer Flashcards
(195 cards)
What is a good format for a chief officer to use for a program proposal?
Three-step format: introduction, body, conclusion
Unrealistic expectations and reluctance to disagree with the leader are limitations of which leadership style?
Charismatic
Which policies should not be provided to the members of the department for review prior to implementation?
Fire fighter safety
Supervisory roles best suit Which the style of a manager?
Training officer
The sharing of services or facilities and the consolidation of fire departments are examples of?
Regionalization
Which leadership styles focuses on the relationship between task orientation and relationship orientation?
Contingency
A communicator who uses language that is familiar to the receiver is preventing which type of communication problem?
Semantics
What kind of results occurs when an organization reorganizes so that it has fewer levels of supervision/management and more frontline workers?
Flat organization
Which part of the program proposal contains the details that paint a complete picture of the proposal?
Body
What NFPA standards contains specific knowledge and performance requirements for people who wish to become fire officers?
NFPA 1021
Which leadership styles is demonstrated by the appropriate relationship between the leader’s behavior and the readiness level of the followers?
Situational
What organizational elements is the reason for an organization to exist?
Mission
What department-level communications would be considered to be courses of action?
Standard operating procedures
Who had the earliest known fire organizations?
The Roman Empire
What is the blueprint that indicates how people, jobs, and tasks are grouped together called?
Structure
A subordinate who does not communicate bad news in an effort to keep a supervisor happy is demonstrating which of the following communication problems?
Filtering
What tool can a leader use to share the work of an organization and to allow workers to grow as members of an organization?
Delegation
Transfer of information from member to member or from division to division?
Horizontal
What leadership style is used by leaders who understand the art of leadership and who appreciate that each situation is unique?
Chameleon
What leadership style, when exhibited by a sincere and caring leader, allows for a better motivated workforce?
Charismatic
What organizational elements provides the purpose that an organization strives to achieve?
Goal
What leadership theory suggests that leaders and followers engage with each other in such a way that they raise one another to higher levels of motivation and morality?
Transformational
The following principle of effective communication can be used to mitigate common communication problems by seeking to understand the other person’s point of view?
Empathy
What communication problem occurs when the message is not received because of an environmental distraction?
Noise