Chp 8 Flashcards
(27 cards)
Teams
groups of 2 or more people who interact with and influence each other, are mutually accountable for achieving common goals associated with organizational objectives and perceive themselves as a social entity with in the org
3 types of teams
- departmental team
- self-directed teams
- task force teams
Social Networks
Social structures of individuals or social units that are connected to one another through one or more forms of interdependence
Process Losses
resources (including time and energy) expended toward team development and maintenance rather than the task
Brook’s Law
The principle that add more more to people lave in a software project only makes it later
Social Loafing
the problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone
Components of Team Effectiveness Model
- Organizational and team environment
- Team design
- Team effectiveness
- Team processes
Task interdependence
The extent to which team members must share materials, information or expertise in order to perform their jobs
Levels of Task Interdependence
Pooled interdependence, sequential interdependence and reciprocal interdependence
Five Cs of Effective Team Member Behavior
Cooperating Coordinating Communicating Comforting Conflict Handling
Stages of Team Development
- Forming
- Storming
- Norming
- Performing
Role
A set of behaviors that people are expected to repeatedly perform because they hold formal or informal positions in a team or organization
Team building
Formal activities design to improve the development and functioning of a work team
Common team building objectives
Goal setting, problem solving, role clarification, and interpersonal relations (most common)
Team cohesion
the degree of attraction people feel toward the team and their motivation to remain members
Influences on team cohesion
member similarity, team size, member interaction, somewhat difficult entry, team success, external competition and challenges
Norms
informal rules and shared expectations that groups establish to regulate the behavior of their members
Trust
positive expectations one person has toward another person in situations involving risk
Self-Directed Teams
cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependent tasks and have substantial autonomy over the execution of those tasks
Production Blocking
a time constraint in team decision making due to the procedural requirement that only one person may speak at a time
Evaluation Apprehension
Occurs when individuals are reluctant to mention ideas that seem silly because then believe (often correctly) that others in the decision-making process group are silently evaluating them
Team Efficacy
Collective belief among team members in the team’s capability to successfully complete a task
Psychological Safety
A shared belief that it is safe to engage in interpersonal risk-taking; specifically, that presenting unusual ideas, constructively disagreeing with the majority and experimenting with new work behaviors will not result in coworkers posing a threat to their self-concept, status or career
Brainstorming
a freewheeling, face-to-face meeting where team members aren’t allowed to criticize but are encouraged to speak freely, generate as many ideas as possible and build on the ideas of others
