Chpt 3 part 2 Managing People

Question 1

Mintzberg - 3 roles of a manager

Answer 1

1 - Interpersonal (manager, leader)
2 - Informational (monitor environment, spokesperson)
3 - Decisional (entrepreneur, negotiator)

Question 2

Adair - Action centered leadership (3)

Answer 2

1 - Task
2 - Group
3 - Individual

Question 3

Fiedler contingency model (2)

Answer 3

High LPC - peoples manager

Low LPC - task orientated

Question 4

Hersey & Blanchard - Manager subordinate relationship (3)

Answer 4

1 - Task behaviour - direction
2 - Relationship behaviour - communication
3 - level of maturity - take responsibility

Question 5

Bennis - 7 qualities of a leader

Answer 5

1 - Technical competence
2 - Conceptual skill
3 - Track Record
4 - People skills
5 - Taste
6 - Judgement
7 - Character

Question 6

Blake and Mounton - Managerial Grid (5)

Answer 6

Improvised
Country Club
Middle of the Road
Task Manager
Team

Question 7

Boyd - Transformational Leaders Skills (3)

Answer 7

1 - Vision
2 - Empathy
3 - Empower employees

Question 8

Ashridge - 4 management styles

Answer 8

1 - Tells
2 - Sells
3 - Consults
4 - Joins

Question 9

Likert (4) management styles

Answer 9

1 - Exploitative authoritative
2 - Benevolent authoritative
3 - Benevolent consultative
4 - Participative

Question 10

Tannenbaum & Schmidt Continuum (2) range

Answer 10

Boss Centered (authoritarian)
Participative (employee centered)