Cisco Advance Voice

Question 1

What model of phone is currently on the desk?

Answer 1

Cisco 7962

Question 2

What service will allow a user to place a current call session on hold and assign that session to a number within a specific range for the purpose of resuming that call on any ip phone registered to the CUCM?

Answer 2

Call Park

Question 3

A specific dialed digit string that Cisco Unified Call Manager matches for an external call is known as?

Answer 3

Route Pattern

Question 4

Name 2 types of VoIP endpoints

Answer 4

Cisco IP Phone 7962

Cisco IP Advantage Webcam

Question 5

Which command is used to assign data vlan 110 on a Cisco switch?

Answer 5

switchport access vlan 110

Question 6

What is created within a call manager to contain a group of devices like gateways and trunks?

Answer 6

Route Group

Question 7

How much bandwidth does it take to convert analog voice to a digital format using the G.729 code?

Answer 7

8kbps

Question 8

What is a list of available route groups that contain devices that is associated to a route pattern for the purposes of call routing?

Answer 8

Route List

Question 9

Foreign Exchange Station (FXS) cards are used to cross industry wide standards for which two devices?

Answer 9

Analog Phones

Fax Machines

Question 10

Information signaling is used by which tone to indicate the switch is ready to accept digits?

Answer 10

Dial Tone

Question 11

What are the two most commonly used codecs for VoIP phones?

Answer 11

G.711

G.729

Question 12

How are digits collected by the call agent or PBX switch?

Answer 12

One digit at a time

Question 13

Which Cisco Unified Call Manager web interface allows administrators to configure call routing, voicemail, devices, and trunks?

Answer 13

Cisco Unified Call Manager Administration

Question 14

What does the acronym DSP stand for?

Answer 14

Digital Signal Processing

Question 15

Which command is used to assign voice vlan 58 on a Cisco IOS switch?

Answer 15

switchport voice vlan 58

Question 16

What is the open circuit which does not allow any signal? Only the ringer can operate.

Answer 16

On Hook

Question 17

Which codec would most likely be used across a WAN for bandwidth conservation?

Answer 17

G.729

Question 18

A customer is in the planning stages of deploying a Cisco Unified Communications Solution for their company. Previously, they were leasing a traditional PBX system from the telco and they have very little experience with voice. The customer wants to know what two signaling methods between the IP phone and the Cisco Unified Call Manager Express are available for their use?

Answer 18

SCCP (Skinny)

SIP

Question 19

What does the acronym PBX stand for?

Answer 19

Private Branch Exchange

Question 20

The primary function of any telephone system, the ability to receive, process, and transmit signals is called?

Answer 20

Call Processing

Question 21

When comparing the differences between centralized call control and distributed call control, which is more resilient over network failure?

Answer 21

Distributed

Question 22

What key sequence is used in the settings menu of the phone to lock or unlock settings?

Answer 22

**#

Question 23

When planning a new custom installation of Cisco Unified Call Manager approximately how much time should be allowed for the install to complete?

Answer 23

2-3 hours

Question 24

What layer of the OSI model does H.323, SIP, H.248, MGCP, and SCCP occur on?

Answer 24

Session Layer

Question 25

Where would an admin go within the Cisco Unified Call Manager when uploading files into the Cisco Unified Call Manager for phone backgrounds and ringtones?

Answer 25

Cisco Unified Call Manager OS Administration / Software Updates / TFTP File Management

Question 26

Which protocol provides VoIP packet sequence numbering?

Answer 26

RTP

Question 27

What device enables Call admission control in a Call Manager Express (CME) environment?

Answer 27

Gatekeeper

Question 28

Which character covers all numbers in a pattern wildcard?

Answer 28

X

Question 29

What does the acronym SIP stand for?

Answer 29

Session Initiation Protocol

Question 30

In which of the following scenarios would a Cisco switch apply Power-Over-Ethernet (POE) to an IP phone?

Answer 30

If the Cisco switch and IP phone both support a common POE method

Question 31

Codecs work at what layer of the OSI model?

Answer 31

Presentation Layer

Question 32

When adding an IP phone to the Cisco Unified Call Manager, what two choices does an administrator have to add the phone to the system?

Answer 32

Auto Provision | Manual Provision

Question 33

When manually provisioning an IP phone, which of the following would admin have to note?

Answer 33

MAC Address Model Phone Button Template

Question 34

What key sequence is used in the settings menu of the phone to soft reset the phone?

Answer 34

**#**

Question 35

What are three ways to provide power?

Answer 35

Inline Power External Power Injector Wall Outlet

Question 36

What are the 5 Cisco Unified Call Manager interfaces?

Answer 36

``` Administration Serviceability Disaster Relief Operating System Administration Command Line ```

Question 37

How many channels for a Primary Rate Interface (PRI)?

Answer 37

24 Channels

Question 38

How many channels for a T1?

Answer 38

24 Channels

Question 39

How many channels for an E1?

Answer 39

32 Channels

Question 40

What does the acronym RTP stand for?

Answer 40

Real-Time Transport Protocol

Question 41

CUCM Licensing

Answer 41

Subscriber

Question 42

When you hear dial tone, on hook, off hook what is it called.

Answer 42

Information Signaling