Citizens Complaint Investigations Flashcards
(29 cards)
Category 1 complaint?
Complaint alleging physical contact, excessive force, and/or criminal, racial, sexual, or immoral conduct. Also includes allege acts of dishonesty and/or falsification of documentation, or allegations of unethical conduct
Category II complaint?
Alleging verbal misconduct, nonverbal misconduct (not involving physical contact), and/or complaints regarding matters not related to employees conduct
Other complaints?
May contain category I or II allegations but also meet the definition of one of the following types of complaints as defined in this chapter:
- departmental complaint
- citation validity
- rescinded complaint
- frivolous complaint
Sustained?
Act or omission did occur and it is deemed improper
Unintentional error?
Act or omission did occurr and it is deemed improper, but was result of employees honest mistake
Undetermined/No finding?
Used only when evidence, or lack thereof, precludes investigator from making definitive judgement
Departmental?
Employees action are in full compliance with departmental policy and/or procedure, but polity or procedure itself is found to be erroneous or is cause of complainants concern
Exonerated?
Employee did not commit act or omission, or did commit the act and it is deemed to be proper or witching departmental policy
All complainants SHALL be acknowledged by correspondence within __ business days of departments notification
5
Forms CHP___ and CHP___ as appropriate must be provided to all complainants
240B and 240D
Complainant SHALL be requested to return CHP 240B or CHP 240D within ___ business days
10
Off duty complaints
Must be clear Nexus to accept complaint
Suspense period for complaints received at command or forwarded from BIA is ___ days
60
Suspense period for legislative complaints is ___ days
30
Who investigates when investigation involves multiple employees assigned to different commands?
A single division area or section
Employee who is subject of an investigation and directed to complete a memo describing employees version is _______
Prohibited
Evidence pertaining to an investigation conducted SHALL be stored for ___ years, beginning with date complaint filed
5
Each allegation of complaints SHALL have ___ finding
1
Five possible complaint allegation findings are?
- sustained
- unintentional error
- undetermined/ No findings
- departmental
- exonerated
Once complaint has been investigated and investigator has reached a suitable finding, must be documented on?
CHP 240, CHP 240C of applicable
Rebuttal must be written and received by department within ___ days
30
Corrective documentation stays in personnel file for ___ years but stays in complaint file untie it gets destroyed
3
Complaint investigations category I, category II, and other complaints SHALL be destroyed after ___ years
5
What happens if employee refuses to sign CHP 240?
Supervisor SHALL note in employee signature block on form, additional supervisor should act as a witness and note in signature block
