Class 1: Intro Flashcards

(17 cards)

1
Q

What is organizational behavior?

A

The attitudes and behaviours of individuals and groups in organizations

How organizations can be structured more effectively

How events in the external environment affect organizations

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2
Q

What factors make an organization successful and a great place to work?

A

hmmmmm

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3
Q

What is Maplewave

A

Provider of software and retail optimization services for the telecommunications industry

Specializes in telecommunications for the retail sector

2018 American Psychological Association’s Psychologically Healthy Workplace Award

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4
Q

Why is Maplewave gyu to work at?

A

highlights important aspects of OB

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5
Q

important aspects of OB (organizational behavior)

A

Organizational culture

Employee recognition and rewards

Work-life balance

Health and wellness

Motivation

Compensation

Communication

What factors make an organization successful and a great place to work?

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6
Q

What are the factors that make an organization successful and a great place to work?

A
  1. Physical Workplace
  2. Work Atmosphere & Social
  3. Health, Financial & Family Benefits
  4. Vacation & Time Off
  5. Employee Communications
  6. Performance Management
  7. Training & Skills Development
  8. Community Involvement
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7
Q

what are the three goals of the field of organizational behavior

A

Predicting organizational behaviour and events

Explaining organizational behaviour and events in organizations

Managing organizational behaviour

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8
Q

What is management

A

the art of getting things accomplished in organizations through others

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9
Q

If behaviour can be predicted and explained, can it be managed?

A

yeee

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10
Q

diversity concern for managers

A

Both local and global

what can affect the workforce (such as age, teamwork, globalization of workforce, etc)

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11
Q

is management about analysis or about action?

A

action

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12
Q

what involves analysis?

A

prediction and explanation

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13
Q

what does effective management need

A

evidence based management

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14
Q

do management approaches need to be tailored to fit the situation?

A

yeee

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15
Q

what are dependencies?

A

contingencies

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16
Q

what does the contingency approach to management do?

A

recognizes that there is no one best way to manage

An appropriate management styles depends on the demands of the situation

17
Q

what are four issues with which organizations and managers are currently concerned?

A

Diversity (Local and Global)

A Positive Work Environment and Employee Well-Being

Talent Management and Employee Engagement

Corporate Social Responsibility (CSR)