Class 4 Flashcards

(60 cards)

1
Q

Positive feedback, and its network economics impact (126/7)

A

the self-reinforcing mechanism by which the strong get stronger and the weak get weaker. Seen in economies of scale where it sets of a virtuous cycle and a vicious cycle. not every market will have a tipping point, lots of players and then one gets an advantage, i.e. VHS and Betamax.

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2
Q

network effects (how value is created in networks) (128)

A

value of a network to its members is a function of the number of nodes in the same network. New users create value for old users.

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3
Q

tippy market/tipping point (130):

A

a “winner take all” market tendency. Subject to strong positive feedback, market will tip in favor of firm able to reach critical mass and dominate it. Not all have this, many players then one gets the advantage, i.e. VHS and Beta Max.

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4
Q

with Sony/Toshiba rivalry as a case study (135):

A

Blu-Ray and HD-DVD, Blu-Ray by Sony came out on top quickly.

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5
Q

two-sided networks (134):

A

Where networks have two types of members, each creating value for the other, think Adobe reader and Adobe Acrobat etc. Creates a feedback loop.

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6
Q

reach/richness, their traditional tradeoff, and how the internet has affected this tradeoff (147-148)

A

internet removing requirement to compromise between richness of the message and the numbers reached with the message. One of the most important concepts in e-commerce, going back far enough where you have to have a person meet your needs, this is very expensive, can’t afford a lot of people. info-richness, how customized, detailed, cater to the case is high. Info reach, how many customers can you service. Internet pushed this out where you can be very high in both, i.e. on line banking.

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7
Q

Definition of Internet (166),

A

A network of networks. Collection of networked computers that can talk to one another.

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8
Q

examples of various Internet services (168)

A

Wikipedia,

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9
Q

B2C/B2B/C2C/C2B/eGovernment (175-7),

A

categorizing ventures by transaction type, business to consumer/business to business/consumer to consumer/consumer to business/ those involving transactions with legislative and administrative institutions.

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10
Q

categorizing ventures by company structure (177-9)

A

brick and mortar/brick and clicks

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11
Q

business model definition (180)

A

captures firm’s concept and value proposition while conveying what market opportunity company is pursuing, what product or service it offers, and strategy it will follow to seek a dominant position. Priceline.

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12
Q

revenue model (definition and various types) (181-4),

A

pay for service, subscription, advertisement support.

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13
Q

the revenue model of NetFlix.com (based on 181-4),

A

subscription

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14
Q

dominant business models (184-8)

A

online retailing; infomediaries, content providers, online communities, exchanges.

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15
Q

disintermediation (188)

A

process whereby supply chain is shortened by removing intermediaries.

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16
Q

re-intermediation (189),

A

new opportunities for intermediaries to exist alongside brick and mortar counterparts to reach consumers directly through both internet and store.

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17
Q

examples of Web 2.0 technologies (196-200)

A

tech advancement going from flat pages to dynamic place, interactive, allow for structure to emerge based on users: Wiki, SideWiki, Blogs, RSS, Tags, Ajax, Microblogs (twitter)

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18
Q

The IT decisions your IT people should not make, only 1 & 3 (216);

A

How much to spend; which IT capabilities need to be companywide? need 90% follow standardized rules, and 10% breaking rules, flexibility. Sometimes there are exceptions that can’t be foreced through the system.

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19
Q

I.S. assessment (219);

A

Information systems resource assessment, inventory of IS using and evaluate how well meeting needs. Audit.

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20
Q

the strategic impact grid, its two dimensions, its 4 quadrants, and the meaning of each cell, (225-6);

A

Low to high Need for Reliable is: Low to high need for new is: Support/factory/turnaround/strategic quadrants. Strategic is the vision.

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21
Q

I.S. guidelines, reasons for developing them (226-8);

A

Go from vision to refine and establish a blueprint to enable communication, responsibility and guide future decsionmaking. Policies.

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22
Q

examples of technical I.S. guidelines (sidebar 5) (229)

A

Implementation, steps to close the gap.

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23
Q

governance (385),

A

set of decisions rights and the guiding accountability framework designed to ensure that IT resources are employed appropriately in the organization. Two main aspects: management of downside risk and fostering of upside potential.

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24
Q

5 categories of risk (386), in creating new I.T.

A

competence risk/ competency of the board

infrastructure risk/ hardware and software

IT Project risk/ H.O.

business continuity risk/ disaster recovery plan?

information risk.

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25
the three main methods used by modern organizations to fund IS, and the meaning of each (387-8),
chargeback/ fund by charging to the department that used in proportion to use allocation/ based on department budget but fixed percent overhead/ not per department, overall and negotiated.
26
total cost of ownership (393),
TCO is a financial estimate designed to explicityly recognize the full life cycle costs of IT assets: purchase training upgrades maintenence disposal debugging tech support installation
27
the three factors affecting project risk (396-7)
project size/experience with technology/organizational change. how to calculate the risk of a new project. Size + or - Organizational impact + or - Familiarity with the technology + or -
28
offshoring definition (400)
offshore outsourcing, engaging a foreign provider to supply the products or services the firm no longer intends to produce internally.
29
The names of the general approaches to the acquisition of information systems discussed in the chapter, advantages of custom-development (411-2),
Make vs Buy, custom development (better fit) vs. purchasing
30
advantages of purchasing an off-the-shelf system (413-4),
(faster rollout, knowledge infusion, economically attractive)
31
the SDLC model and why it is called “water fall” (415 + footnote),
there should be no going back once a stage has been completed. Systems Development Life Cycle vs. prototyping.
32
the steps involved in defining, building and implementing information systems, and the meaning of each (416)
Definition: investigation/feasibility analysis/systems analysis. Build: System design/programming/testing. Implementation: Installation/operations/maintenance.
33
the 4 installation/migration approaches and when is which one appropriate (420),
parallel: conservative, insurance against failure, most costly. Direct: sudden shift, most radical but sometimes needed because of failure of a system. Phased: modular applications that can be rolled out. Pilot: multiunit operations..
34
phases/steps in the system selection process (427)
Definition: Investigation/feasibility analysis/system analysis/formulate evaluation criteria/complie short list of vendors/complile and distribute RFP/evaluate alternatives/negotiate contract. Build: system design/programming/testing. Implementation: installation/operations/maintenance.
35
Emergent Structure
tech making it easer to interact with online apps, i.e. folksonomy
36
Exchanges
Firms bringing together buyers and sellers
37
Freemium
Revenue model where firm gives away product for free and offers premium services for a fee.
38
Amazon
Firm providing specilaized info on behalf of product/service providers by linking to online retailers and receiving compensation for referrals as well as advertisements.
39
Internet
World-wide publicly accessible system of interconnected computer networks that transmit data by packet switching.
40
Longtail Strategy
when customer interests are highly varied, strategy focuses on selling few specialty products to a lot of customers.
41
Mareket efficiency
Meta-search infomediaries eliminating significant costs of searching for products/services to customers, i.e. travel infomediaries.
42
Mashup
Stringing together available digital resources into novel web app that delivers new functionalities.
43
Minitel (www)
Introduced by France Telecome 30 years ago as a tool to check telephone directories, ordering flowers, etc.
44
microblog
short blasts
45
Pay for Service
revenue model where firm offers product/service and charge is based on usage.
46
Pure Play
Firms w/o stores, all through internet
47
Reintermediation
new form of intermediary, Orbitz
48
Revenue Model
how firm plans to make money
49
RSS Feed
Tech enables creation of short summaries of content with a link to full fledged version
50
Tags
Short descrptors associated with object to categorize increasing amount of available content
51
Wiki
tech enables coauthoring and editing of web content
52
Advertisement Support Revenue model
revenue model in which revenue is generated from a thrid party based on customer traffic to the firm's website.
53
Brick and Morter
Firms with physical location
54
Brick and Click
hybrid firms
55
Business Model
Firms concept of products/service, value proposition, how will acheive a dominent position
56
B2B
Business to business
57
online individual journal
blog
58
Channel conflict
direct sale website/brick and morter retailer
59
Disintermediation
exodus of middleman
60
EDI
computer to computer exchange of structured info