Class 7 Flashcards

1
Q

The process of Nonviolent Communication (NVC) follows the steps hereafter

A

Observation, feelings, needs and requests

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2
Q

Nonviolent communication (NVC) uses and promotes the emotional intelligence competencies of

A

Self awareness and self management
Social awareness
Relationship management

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3
Q

Emotional intelligence

A

Helps us understand what needs are met or not met

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4
Q

Empathy is mainly about

A

Sensing others emotions, understanding their perspective, and taking an active interest in their concerns

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5
Q

The mental processes supporting emotional intelligence and self leadership are

A

Remembering, recognizing, regulating and reframing
Accepting, embracing, appreciating…
Controlling,balancing, promoting, rewarding…

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6
Q

Daniel Goldman and Peter Senge completed the initial emotional and social intelligence focus domains model adding the

A

Larger systems intelligence focus

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7
Q

Self-regulation and focused attention result in

A

Fewer distractions, stress, anxiety, depression, and drugs addiction exposure

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8
Q

When emotions are strongly activated, self regulation, focus and emotional intelligence translates into

A

Knowing how to pause, reflect on different options, choose the most appropriate, and act accordingly

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