Class 8 (Global Talent Management) Flashcards

1
Q

what are the 4 types of strategies used by MNEs?

A
  1. international
  2. transnational
  3. multodomestic
  4. global
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2
Q

describe international strategy

A

• International strategy
– leverage a company’s core competencies into foreign
markets
– critical elements of the value chain are centralized at
headquarters
• The strategy can potentially work well when
– the firm has core competencies that foreign rivals lack
– there is low pressure for global integration
– there is low pressure for local responsiveness

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3
Q

describe multidomestic strategy

A

Multidomestic strategy
– emphasizes responsiveness to the unique circumstances
that prevail in a country’s market
– value added activities are adapted to local markets
• The strategy can potentially work well when
– there is high pressure for local responsiveness
– there is low pressure for global integration

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4
Q

describe global strategy

A

• Global strategy
– make standardized products that are marketed with little
adaptation to local conditions
– exploit location economies and capture scale economies
• The strategy can potentially work well when
– the MNE is the cost leader
– there is low pressure for local responsiveness
– there is high pressure for global integration

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5
Q

describe transnational strategy

A

Transnational strategy simultaneously leverages
core competencies worldwide, reduces costs by
exploiting location economics, and adapts to local
conditions
• The strategy can potentially work well when
– global learning and knowledge flows are emphasized
– there is high pressure for local responsiveness
– there is high pressure for global integration

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6
Q

social ranking is determined by:

A

Social ranking is determined by
– an individual’s achievements and qualifications
– an individual’s affiliation with, or membership in, certain groups

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7
Q

group affiliations can be:

A

– Ascribed group memberships
• based on gender, family, age, caste, and ethnic, racial, or national origin
– Acquired group memberships
• based on religion, political affiliation, professional association

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8
Q

describe power distance

A

– high power distance implies little superior-subordinate interaction
• autocratic or paternalistic management style
– low power distance implies consultative style

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9
Q

individualism vs collectivism

A

– high individualism – welcome challenges

– high collectivism – prefer safe work environment

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10
Q

risk taking behaviour can differ across cultures:

A
Uncertainty avoidance
– handling uncertainty
• Trust
– degree of trust among people
• Future orientation
– delaying gratification
• Fatalism
– attitudes of self-determination
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11
Q

cultures handle information in different ways:

A

– Perception of cues
– Obtaining information
• low context versus high context cultures
– Information processing
– Monochronic versus polychronic cultures
– Idealism versus pragmatism

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12
Q

cross border communications do not always translate as intended

A
– Spoken and written language
– Silent language
• Distance
• Time and punctuality
• Body language
• Prestige
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13
Q

what must managers consider when dealing with other cultures?

A
• Host society acceptance
• Degree of cultural differences
– cultural distance
• Ability to adjust
– culture shock and reverse culture shock
• Company and management orientation
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14
Q

3 company and management orientations;

A

– Polycentrism
• business units abroad should act like local companies
– Ethnocentism
• home culture is considered superior to local culture
• overlook national differences
– Geocentrism
• integrate home and host practices

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15
Q

management staffing policy:

A

Ethnocentric approach: key management positions
filled by parent-country nationals
• Polycentric approach: host-country nationals
manage subsidiaries, parent-country nationals fill
key HQ roles
• Geocentric approach: key jobs staffed without
consideration of candidate nationality

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16
Q

masculinity-femininity index:

A

masculinity-femininity index
• high masculinity score prefers “to live to work” than
“to work to live”

17
Q

what are the 3 management staffing policies?

A

Ethnocentric approach: key management positions
filled by parent-country nationals

• Polycentric approach: host-country nationals
manage subsidiaries, parent-country nationals fill
key HQ roles

• Geocentric approach: key jobs staffed without
consideration of candidate nationality

18
Q

describe work motivation

A

• The motivation to work differs across cultures
• Studies show
– the desire for material wealth is a prime motivation to
work
• promotes economic development
– people are more eager to work when the rewards for
success are high
– masculinity-femininity index

19
Q

why might fitting too closely with dominant aspects of local culture might not be best strategy?

A

– Each culture has variation within it (e.g. heroic
entrepreneurs, American collectivists, Chinese
individualists)
– MNC talent management system might attract those
who are different (“cultural misfits”)
– MNCs often want to recruit those who are
individualistic, Westernized and willing to take risks

20
Q

what are the types of training provided to expatriates?

A

– Cultural
– Language
– Practical

21
Q

what are issues in performance appraisal in an international context?

A
  1. Host-nation manager bias
    – Different cultural frame of reference and expectations
    – Diverging ideas: manager-subordinate relations, task
    performance
    – Divergent culture: power distance, uncertainty avoidance, masculinity-femininity index, individualism-collectivism
  2. Home-nation manager bias
    – Distance effects and lack of international sensitivity
    – Reliance on hard data (net profit, market share) vs. more
    ambiguous contextual & behavioural considerations
22
Q

what is acculturation?

A

process of adopting the cultural traits or social

patterns of another group

23
Q

what are challenges in the context of int. business?

A

– Compensation practices across borders
– Labour laws and embedded union-company relations
– Acculturation by expatriate managers

24
Q

what are the 5 parts of the Lincoln Electric Incentive System?

A
  1. Piecework
  2. Annual bonus
  3. Individual merit ratings
  4. Guaranteed employment
  5. Limited benefits (no paid holidays)