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APC
> Client Care - L2 > Flashcards
Client Care - L2 Flashcards
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APC
(33 decks)
Case Study
Competency Examples
CPD Record
Ethics, rules of conduct and professionalism - L1
Ethics, rules of conduct and professionalism L2
Ethics, rules of conduct and professionalism L3
Health and safety - L1
Communication and negotiation - L1
Communication and negotiation - L2
Client Care - L1
Client Care - L2
Accounting principles and procedures
Conflict avoidance, management and dispute resolution procedures
Business planning - L1
Data management
Diversity, inclusion and teamworking
Inclusive environments
Sustainability
Landlord and Tenant - L1
Landlord and Tenant - L2
Landlord and Tenant - L3
Land use and diversification - L1
Land use and diversification - L2
Access and rights over land
Land use and diversification - L3
Property management L1
Management of the natural environment and landscape - L1
Management of the Natural Environment - L2
Management of the Natural Environment - L3
Compulsory purchase and compensation
Purchase and sale
Valuation
General Questions
