Client Case Studies

Question 1

Ismena

Answer 1

-her solicitor is someone she really trusts
-IM tailor their support for clients
-IM referred her to charity for windowed young women
-she said IM see you as human, not just a number

Question 2

Jo

Answer 2

Lost husband from misdiagnosis
-client wanted to ensure same mistake isn’t repeated
-solicitor said when ppl come to us, it isn’t about compensation. It’s about getting answers from treatment they received, what went wrong and where outcome could’ve been different
-IM charity partner with Maggies - provide support to those diagnosed with cancer
-clients benefit from therapy, one on one support