Client Objectives and Advice Flashcards
What two categories are investors split into?
Institutional investor and individual investor
What is an individual investor?
- Usually known as high net worth individuals, ultra high net worth individuals, retail clients, private clients
- HNWI - income over £100,000 per year and assets of at least £250,000
- Sophisticated investor - someone who understands investment processes and has been certified by the financial services provider
- Self certified sophisticated investor - FCA allows certain investors to meet specific criteria to complete and sign a statement that qualifies them as a sophisticated investor
What is an institutional investor?
Pension funds, charities, insurance companies, collective investment schemes, investment trusts
What 3 categories are clients split into?
- Retail client - limited knowledge and investment experience, highly regulated, offered more protection
- Professional client - more knowledge, more experienced, less regulated
- Eligible counterparty - deemed to have the same amount of knowledge as the financial services firm, therefore has the least protection
What are a firms obligations towards a client?
- All decisions must be suitable to the investor meaning - the client can afford the risk, it meets the clients objectives, the client understands the financial risks involved
- Customers are treated fairly (Treating Customers Fairly) initiative
- Identifying vulnerable client - this is someone who due to personal circumstances is susceptible to harm - particularly where a firm is not acting with appropriate level of care
If an advisor does not have the knowledges, who should they seek help from?
Though it is unlikely, advisors can refer to a specialist, specialists are likely to come from within the firm e.g Caz investment team
How are the needs of a client assessed?
Hard facts - names, age, residency, dependents, health, marital status, address, employment details
Soft facts - philosophies, views, previous experience
Letter of authority - many clients will not have information on their own files and therefore this may need to be collected from a third party - letter of authority is needed from the client for the TPA
What investment objectives needs to be identified?
- Risk - what is the risk tolerance? (High the risk, higher the return, higher the equity allocation)
- Return - required return needed
- Time horizon - how long does the client want to be invested
- Liquidity - will the client need to draw on investments? Are withdrawals needed? Income?
- Tax - is there a tax bill due? What tax position is the client in
- Regulatory - trust, charities, pension funds (SIPPs)
- Other unique circumstances
What types of risks are faced by investors?
- Capital risk
- Shortfall risk
- Inflation risk
- Interest rate risk
- Currency risk
- Operational risk
What is capital risk?
Equities, bonds, alternatives, commodities, property, gilts all face risk of capital loss
National savings and investment products are backed by the government do not face capital risk
UK gilts bought below par and held to maturity do not face capital risk
** cash deposits face some capital risk if inflation rises, value of money decreases (invisible capital risk)
What is interest rate risk?
- ## The rate is usually raised by the MPC during times of high inflation
What is inflation risk?
- Rising inflation affects value of investments unless investment returns higher than inflation rate e.g. real return
- Investors who choose cash deposits as their medium to long term investment face the highest inflation risk
- Equities aim to return excess in inflation
- Index linked gilts provide some protection to inflation
What is operational risk?
- People
- Processes
- External events
- Systems
What is shortfall risk?
Investment return falls short of the amount required to achieve the clients objective
- Dividends are not guaranteed as they depend on the companies profit
- Coupons on corporate bonds are not guaranteed as it depends on whether the issuer is willing to pay them
- ## Variable rate cash deposits have income risk - interests rates fall, interest payable falls
What is currency risk?
- If a foreign currency depreciates relative to sterling. SPICED
- Forward contracts provide protection against currency risk - a type of derivative that locks in forward exchange rate in a foreign currency. Should a foreign currency depreciate, a gain will be made on the forward contact which will offset the loss on the foreign asset
How can a firm determine a clients risk tolerance?
- Level of existing wealth
- Time horizon
- Age and familial situation / dependents
- Liquidity needs
- Spending requirements
- Financial flexibility
- Future financial requirements
**only invest what you are able to lose Is important here
What questions can be asked to a client to better understand their risk tolerance?
- What are their views, feelings and preferences with investments
- Answer the risk-reward questionnaire
- Previous investment experience
- Whether the client has taken risks elsewhere e.g. money with another IM/is a business owner
How is risk reduced in a portfolio?
Diversification
- Investing in different asset classes
- Increasing number of holdings
- Investing in different regions
- Investing in different sectors
When there is a diversified portfolio, what happens to systematic and non-systematic risk?
- Diversification vastly reduces non-systematic risk or specific risk within the portfolio
- Diversification does not take away the systematic risk of the portfolio
What does specific risk include?
Industry, management and business risks