Clinical skills

Question 1

What are the qualities of a good doctor ?

Answer 1

Approachable
Decisive
Professional
Communicate effectively with patients, relatives, staff teams
Deal with uncertainty
Knowledgeable
Competent at technical skills
Use evidence based practice.
Remain calm under pressure.
Lifelong learner

Question 2

What are the main steps to making a diagnosis ?

Answer 2

1. Take a history
2. Examination of patient
3. Investigations

Question 3

What are the consequences of poor doctor-patient communication ?

Answer 3

• Inaccurate diagnoses
• More complaints
• Decreased patient satisfaction
• Non adherence with care or treatment regimes
• Less recognition of patients’ Ideas, Concerns and Expectations

Question 4

What are the benefits of good doctor-patient communication?

Answer 4

More accurate diagnoses

Increased adherence with treatment regime

More effective patient-doctor relationship

Increased patient (and doctor) satisfaction

Question 5

Explain how to use Calgary- Cambridge model ?

Question 6

How to introduce yourself to a patient ?

Answer 6

Hello
My name is Anna Hammond
I am a first year medical student at the Hull York Medical School
May I ask you why you have come to see the GP?