CN100 Study Flashcards
(98 cards)
Why must counsellor have high levels of unconditional positive regard?
So the client sees that they are open, nonjudgmental and have high levels of acceptance
What are some of the professional attributes of a counsellor
Culturally sensitive, knowledgeable and informed on the subject matter , have the correct level of awareness. They must be patient and a good listener , can maintain confidentiality. Must be able to actively listen
What does it mean for someone to actively listen?
Maintain eye contact, nodding, listening to the full story without interruptions, not coming up with responses in your head of what you can do before listening fully, paraphrasing the information that was heard
What are some ineffective counselling skills
Poor listening habits, assuming that the subject matter is unimportant; having preconceived ideas of the clients issues, mentally criticising, pretending to be attentive, hearing what is expected, being defensive, listening for a point of disagreement, rehearsing what you will say
Why is it important for counsellors to reflect on their feelings
Recognising the clients feelings and letting them know you have understood what they are feeling- DONT have to had experience of the feeling, asking open ended questions allows for more depth, paraphrasing- repeating in your words heat client has said to give clarity, interpretation- giving back to the client the core idea that they are struggling with
What are the three core values
- Respect for the human rights and human differences of individuals
- second core value( attitude): respect, integrity, authority, responsibility,autonomy, confidentiality, competence
- third practice( delivery skills): contracted, boundaries, explicit, open, monitored, privacy
What is the therapeutic relationship
The relationship between therapist & client is at the core. Personhood of the therapist is a key factor: gives a successful outcome, allows for more quality within the relationship
What are the elements of a therapeutic relationship
Goal of a healthy relationship is rapport which leads to desired change; effectiveness of the relationship is related to mutual respect and trust; caring, respect & trust create environment for clients to share deepest concerns. Clients will act if the environment and relationship is safe. Counsellors need to be empathic rather than sympathetic
What is empathy and the difference between the two types of empathy
Empathy: understanding the clients experience as if it were your own through emotional reasoning
Empathic report: accurately sensing and being able to see the clients world the way that they do
Communicative attunement: verbally sharing understandings with the client
What does empathy achieve?
Allows therapist to accurately sense and communicate feelings back to client. These feelings may involve: personal meanings of the client, the narrative and it’s meanings, significance of the story and it’s meaning in the life of the client. Comes in two stages primary and advanced empathy
What is primary empathy
Accurately articulating back to the client their experiences & feelings from a client that is seen as overt based on their statements and behaviour
What is advanced empathy
Accurately articulating back implied feelings and behaviour from incomplete client statements
What is cultural and rational empathy
Considers the impacts of gender and client cultural heritage
- cultural empathy includes context in which counsellor and client live.
- working with clients from ethnic minorities- important counsellors can look at life in different ways
- relational empathy: empathy for oneself, other people and the counselling relationship
What makes an effective counsellor?
Personally integrated and self aware, hold value for clients as unique people, understand how and what the client is experiencing
What role does the emotion of shame play in the counselling relationship
Shame is a component of the counsellor/client relationship; important to be alert for any signs of shame; important to help client work through shame as issue; avoid overlooking shame as an issue- by passing opportunities to look for shame; inadvertently adding judgments to clients shame
Describe the counselling relationship
- counsellors must have positive regard in all sessions with clients
- positive regard: therapist expresses client as unique & worthwhile person
- therapist embraces clients ethnic self & other experiences that have helped to shape clients world view
Describe the counselling relationship
- therapist must provide acceptance,support and overall sense of protection
- respect means: do not harm, become competent and committed; be for the client; don’t rush judgment;don’t assume good will; keep clients agenda in focus
What does it mean when a counsellor is genuine
- refers to the counsellors state of mind and their ability to baseless analytical; distinguish between cultural assumptions and those held by client; overcome prejudice, stereotypes and biases; become culturally self aware, therapists are real with their clients; they don’t have a false front; openly express feelings and attitudes; inner & outer experiences match;
What are the importance of balance shared feelings
Be honest and helpful- not in destructive ways; must not impulsively share every thought and feeling;counsellor feelings cannot take precedence over the feelings of the client; the less self threatening the counsellor is- the more likely the client will open up; counsellor is who they are without pretences, fictions, roles
What is self disclosure
Important way to let the client know you as a person; done at a moderate level it is regarded more highly be client; moderation can be helpful to disclose facts if it’s necessary for the client/ session.
- self disclosure comes in four levels: counsellors personal problems,facts about counsellors role, counsellors reactions to the client( feedback), counsellors reactions to the counsellor/client relationship- 3&4 are most helpful
How do you know when to use self disclosure and how to use it?
- primary focus is client not counsellor
- avoid non selective & indiscriminate forms of self disclosure
- avoid role reversal by sharing problems with client
- ## think about whose needs are being met by you sharing the information
What is a safe client
Feels free to be open, disclose, wants to work for positive outcomes and has the desire to change
What is an unsafe client
Feels and acts self protective, guarded, subdued, may simultaneously want and resist help. Important for counsellors to be persistent and ongoing in their treatment- providing safe therapeutic environment
- safety is critical for: high stress families, abuse or incest, history of broken trust, lack of privileges and power, history of oppression and discrimination
What is the importance of ethical issues in the counselling practice
- Trend is on stressing values and behaviour of counsellor
- crucial that counsellor reflects on themselves and has awareness of themselves as person
- quality of client/counsellor relationship is the most important factor of fostering growth