Coaching For Engagement (Detailed) Flashcards

(36 cards)

1
Q

Self-Awareness and Energy Management (1)

A

Building self-awareness

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2
Q

Building self-awareness (EM)

A

Noticing the energy we bring into a coaching conversation and how it fluctuates during the conversation

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3
Q

Self-Awareness and Energy Management (2)

A

Managing our energy before a conversation

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4
Q

Managing our energy before a conversation (EM)

A

Preparing physically, emotionally, and mentally, and clarifying your purpose and intention for the conversation

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5
Q

Self-Awareness and Energy Management (3)

A

Managing our energy during a conversation

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6
Q

Managing our energy during a conversation (EM)

A

Striving to maintain a positive physical, emotional, and mental state and reminding yourself about your intention for the conversation

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7
Q

Curious Questioning (1)

A

Asking powerful questions

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8
Q

Asking powerful questions (CQ)

A

Seeking to understand what others assume, value, and want to accomplish

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9
Q

Curious Questioning (2)

A

Uncovering different perspectives

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10
Q

Uncovering different perspectives (CQ)

A

Being genuinely curious about what others think

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11
Q

Curious Question (3)

A

Generating new and creative ideas

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12
Q

Generating new and creative ideas (CQ)

A

Sparking the kind of innovative thinking that produces new ways of seeing things and new possibilities

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13
Q

Open Listening (1)

A

Using open versus closed listening

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14
Q

Using open versus closed listening (OL)

A

Remaining respectful of what others are really saying and want to contribute (not just listening for what you want to hear or have them do)

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15
Q

Open Listening (2)

A

Identifying deeply held values

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16
Q

Identifying deeply held values (OL)

A

Listening for the values and aspirations that motivate others most powerfully

17
Q

Open Listening (3)

A

Listening for feelings

18
Q

Listening for feelings (OL)

A

Respecting the deeper agenda by listening for the things that matter most to others

19
Q

Appreciative Discovery (1)

A

Confirming talents and strengths

20
Q

Confirming talents and strengths (AD)

A

Looking for the unique capacities and genius of others, so you can build together on their best

21
Q

Appreciate Discovery (2)

A

Creating new options for action

22
Q

Creating new options for action (AD)

A

Exploring opportunities to channel talents and strengths in service of the organization’s goals

23
Q

Appreciate Discovery (3)

A

Generating excitement about positive possibilities

24
Q

Generating excitement about positive possibilities (AD)

A

Connecting with a strong source of motivation

25
Catalytic Feedback (1)
Providing timely and realistic feedback
26
Providing timely and realistic feedback (CF)
Being real about what will help achieve success and what will get in the way
27
Catalytic Feedback (2)
Championing Successes
28
Championing Successes (CF)
Setting small, high-leverage goals that have a good chance of being achieved
29
Catalytic Feedback (3)
Celebrating Capabilities
30
Celebrating Capabilities (CF)
Catching someone doing something right and reinforcing it with praise to provide the incentive for further improvement
31
Heightened Engagement (1)
Targeting performance and results
32
Targeting performance and results (HE)
Ensuring alignment with organizational goals
33
Heightened Engagement (2)
Designing next steps
34
Designing next steps (HE)
Clarifying actions to be taken, anticipating potential obstacles, building commitment and agreeing on how progress will be reviewed
35
Heightened Engagement (3)
Reviewing Progress
36
Reviewing Progress (HE)
Identifying transferable learning and celebrating achievements