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Spring '14-133 Exam 2 > Comm. Strategies Training & Counseling, Psychosocial Support 3/11 > Flashcards

Comm. Strategies Training & Counseling, Psychosocial Support 3/11 Flashcards

(40 cards)

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1
Q

During training, what will we learn how to do?

A
  • Minimize difficulties
  • Use facilitative strategies
  • Use repair strategies
  • Implement assertive vs. nonassertive behaviors
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2
Q

What does self-efficacy include?

A
  • Belief that one can overcome difficulties and attain goal
  • Affects person’s willingness to participate
  • Helps overcome communication difficulties
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3
Q

What are the 4 types of experiences?

A
  1. Mastery Experience
  2. Vicarious Experience
  3. Verbal Persuasion
  4. Emotional arousal
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4
Q

What is Mastery experience?

A

Continue practice of repair strategy

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5
Q

What is Vicarious experience?

A

Observation of other’s success leads to own success

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6
Q

What is Verbal persuasion?

A

Counseling by clinician on management

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7
Q

What is Emotional arousal?

A

Incorporation of activities to enhance self-efficacy

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8
Q

T/F: Group training may be most efficient?

A

True

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9
Q

What are some things to consider during training?

A
  • Length of sessions
  • Total # of session
  • Establish ground rules
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10
Q

What are the types of instruction?

A
  • Formal
  • Guided learning
  • Modeling
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11
Q

What takes place in formal training?

A
  • Providing strategies to the group

- Group discusses possible strategies

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12
Q

Within guided learning, where do we want to use our strategies?

A

Within a structure setting

i.e: role-playing, modeling, videotape analysis

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13
Q

What does modeling consist of?

A
  • Learning through observation
  • Strategies being modeled
  • Client can see “what happens if…”
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14
Q

What are the methods to present instruction?

A
  • Continuous discourse tracking
  • Videotape analysis
  • Real-world practice
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15
Q

What is Continuous discourse tracking?

A
  • Clinician sends and patient receives
  • Patient attempts verbatim repetition
  • Patient practices use of strategies
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16
Q

What is Videotape analysis?

A

Scenarios discussed by the group

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17
Q

What is Real-world practice?

Study These Flashcards
A

Practice skill in everyday situation

18
Q

What are some short-term trainings?

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A
  • Materials approach

- Short tutorial programs

19
Q

What is materials approach?

Study These Flashcards
A

Providing the client with strategies to print (library)

20
Q

What are the short tutorial programs?

Study These Flashcards
A
  • WATCH

- SPEECH

21
Q

What does WATCH stand for & what is it used for?

Study These Flashcards
A

W – Watch the talker’s mouth not their eyes

A – Ask Specific Questions

T – Talk about your hearing loss

C – Change the situation

H – Acquire healthcare knowledge

  • Quick communication strategies program
22
Q

What does SPEECH stand for & what is it used for?

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A

S – Spotlight your face

P – Pause

E – Empathize

E – Ease their listening –
Get listener’s attention

C – Control circumstance

H – Have a plan

  • For frequent communication partners
23
Q

Regarding Frequent Communication partners, what must they learn?

Study These Flashcards
A

Appropriate strategies to use

Appropriate speaking behaviors

Empathy for communication breakdowns

Message organization

Understanding verification

Effective repair strategies vs. verbatim repetition

24
Q

What are some strategies for children?

Study These Flashcards
A

Upper-elementary to high school

Guided learning

Real-world practice activities

Expressive repair strategies

Progress to more difficult situations

25
What are the benefits of training?
Good participation High attendance rate Change in use of communication strategies --> Used repair strategies taught that worked for self Change in perceived hearing-related disability
26
Counseling, Psychosocial Support, and Assertiveness Training What are the types of training?
- Counseling - Psychosocial support - Assertiveness training
27
Counseling, Psychosocial Support, and Assertiveness Training What is counseling?
- Understanding one own's hearing loss - Understanding of hearing loss and effects - Acceptance of hearing loss - Management of communication difficulties - Decreased stress-related issues - Increased satisfaction with AR progress - Increased self-motivation - Continuation w/ AR plan & HA use
28
Counseling, Psychosocial Support, and Assertiveness Training What is psychosocial support?
Learn psychological and social difficulties resulting from hearing loss
29
Counseling, Psychosocial Support, and Assertiveness Training What is assertiveness training?
Learn to state negative and positive feelings
30
Counseling, Psychosocial Support, and Assertiveness Training What is informational counseling?
- Inform patient about hearing loss - Present informally as a dialogue: Use easy-to-understand language - Use explicit categorization: Categorize pertinent information to discuss
31
Counseling, Psychosocial Support, and Assertiveness Training What is personal Adjustment counseling?
- Focus on adjustment and acceptance - Cognitive approach: Modify thought process - Behavioral approach: Modify behavior - Affective approach: Modify emotions
32
Counseling, Psychosocial Support, and Assertiveness Training What must we implement & identify within the Cognitive approach?
- Rational Emotive Behavior Therapy (REBT) - Activating event or adversity - Evaluate event - Identify consequences of event: E.g., does not want to wear HAs - Dispute negative feelings - Create effective action
33
Counseling, Psychosocial Support, and Assertiveness Training Describe the behavioral approach.
- Behavior can be unlearned - Desensitization: Reduce negative reaction through repeated exposure - Identify physical systems of stress - Introduce relaxation techniques
34
Counseling, Psychosocial Support, and Assertiveness Training Describe Affective approach
- Focus on feelings - Find congruence with self: Use honest, person-centered approach - Use unconditional, positive regard: Client knows self best and can overcome feelings - Employ empathetic understanding - Use reflection and clarification point-of-view
35
Counseling, Psychosocial Support, and Assertiveness Training What are the psychosocial support benefits?
- Alleviates hearing-related stress, including: 1. Stress in understanding speech 2. Adjusting to being person with hearing loss 3. Adjusting to society’s reaction to self 4. Feeling inadequate 5. Feeling isolated 6. Having negative self-image 7. Children have difficulty expressing feelings
36
Counseling, Psychosocial Support, and Assertiveness Training What are the consequences for frequent partners?
- Feelings of frustration regarding communication difficulties - Reduced talking and joking - Spouses initiating AR - Spouses reporting increased volume levels, repetition, and serving as interpreter - Family accommodations
37
Counseling, Psychosocial Support, and Assertiveness Training What does the support paradigm consist of?
- Learn how hearing loss impacts life - Recognize negative perceptions of hearing loss - Change self-perceptions to gain self-confidence - Treatment conducted in small groups
38
Counseling, Psychosocial Support, and Assertiveness Training What must we do within the problem solving model?
- Identify problem - Verbalize difficulties for person and/or partner - Develop objectives to rectify problem - Work in groups to explore possibilities - Have group address methods of adjusting communication situation - Explore through creating scenarios - Effective in leading discussion regarding own scenario - Explore through creating self-profiles - Person describes self to group
39
Counseling, Psychosocial Support, and Assertiveness Training What will be included in the resolution of the problem?
- Define desired outcome of objective - Identify possible solutions to problem - Select solution - Try using solution - Evaluate solution - Modify as needed
40
Counseling, Psychosocial Support, and Assertiveness Training What is Assertiveness training?
- Enhance communication between person and communication partner - Identify hearing loss to others - Request modification to environment - Communication partner facilitates understanding of message - Positively reinforce communication partner

Spring '14-133 Exam 2 (1 decks)

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