Commerce - Term 1 Flashcards

1
Q

Benefits of work

A

To add to superannuation, to earn money, to improve living standards, to gain status and prestige, to obtain self-satisfaction, to make friends, to help others, to have disposable income, to be able to manage a household

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2
Q

Workplace wellbeing

A

Creates a positive and productive environment where people want to come to work

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3
Q

Features of a mentally healthy workplace

A

Open communication, support from colleagues and managers, manageable workloads, clear roles allocated, opportunities for growth and development, respect and fairness

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4
Q

Ways to create a mentally healthy workplace

A

Smart work design, increasing awareness of mental health, building personal resilience, building better work cultures, supporting staff recovery from mental illness, early intervention

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5
Q

Effects of a mentally healthy workplace

A

Enhanced work and productivity, improvements for your company’s bottom line, improvements to your wellbeing, helping recovery, attacking (and keeping) great talent

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6
Q

Ways to achieve a better work-life balance

A

Do something you love and find a job that suits your personality, exercise often for stress release and pleasure, practice mindfulness to enhance concentration, alleviate anxiety and help sleep

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7
Q

Decreased work-life balance

A

Associated with higher turnover, lower physical and psychological wellbeing and lower productivity

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8
Q

Major participants in the Australian workplace

A

Governments, employers, employees, trade unions, contractors

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9
Q

Paid work

A

Performing services for one hour or more per week in return for receiving money or income

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10
Q

Unpaid work

A

Family duties, school work, voluntary work and community service

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11
Q

Full Time

A

Continuing ongoing employment, number of hours per week is 38 hours of more, a range of entitlement received

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12
Q

Part Time

A

Ongoing employment, number of hours per week is fewer than 38, number of hours may be fixed or variable, entitlements received on a pro-data basis

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13
Q

Trade unions

A

Organisations of workers who actively seek better pay, safer working conditions and increased job security

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14
Q

Casual

A

Employed on an hourly or ‘as needed’ basis, no permanent weekly roster, hours may vary form week to week, may work for more than one employer, no access to entitlements but a loading received to compensate

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15
Q

Self-Employed

A

An individual who works for himself or herself

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16
Q

Employee

A

Someone who works for another person or entity in return for financial compensation

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17
Q

Who is the labour force made up of?

A

People who are working and people who are actively looking for employment (full/part time/casual/seasonal). Aged 15 or over who are either employed or unemployed.

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18
Q

People not regarded as part of the labour force

A

Pensioners, people with a physical or mental disability who are unable to work, full-time students who look after children or other family members, volunteers working without pay in institutions

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19
Q

What makes you considered employed?

A

Have worked for at least one hour in the week, or have a job even though you were not at work in the week, received pay, profit, commission or payment of some kind for your work, be aged 15 years or over

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20
Q

Forms of income

A

Wages, salaries, commission, profits, dividends

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21
Q

Wages

A

What an employee receives in exchange for their labour or services. A wage is a fixed regular payment, paid in increments. If working casually, a wage will be paid per hour if working part of full time, it will be paid per week, fortnight or month as part of a salary

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22
Q

Salaries

A

Total package of remuneration paid to an employee. Tend to include your base pay, as well as superannuation, leave allowances and any other elements of finance such as bonuses

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23
Q

Commission

A

Mostly are percentages of ‘cuts’ of a bigger sale and are an incentive for that sale, largely used in sales

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24
Q

Profits

A

Revenue - Expenses

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25
Dividends
Sum of money paid regularly by a company to its shareholders out of its profits (or reserves)
26
Participation Rates
Refers to the number of people aged 15 or over who are either employed or are actively looking for work. Women now comprise approximately 47% of the workforce and have a participation rate of 61.1%
27
Types of industries
Primary, secondary, tertiary, quaternary, quinary
28
Primary industry
Involved in the growing and extracting of natural resources and produce raw materials e.g. farmers or miners
29
Secondary industry
Involved in turning raw materials into finished or semi-finished products e.g. carpenter
30
Tertiary industry
Involved in providing a service to others e.g. teacher, lawyer, chef or tool maker
31
Quaternary industry
Involved in the transfer and processing of information and knowledge e.g. IT consultant, writer
32
Quinary Industry
Involved in providing domestic services e.g. childcare worker, cleaner
33
Gender pay gap between men and women
Women paid less for the same jobs completed by men. Bias in hiring and pay decisions, female-dominated industries and jobs attract lower wages, higher rates of part-time work for women, women's greater time out of the workforce for caring responsibilities impact career progression and opportunities
34
Globalisation
Increases ease in operations, reduce costs for consumers and assists with international trade success
35
Casual workers
Make up approximately 20% of the labour force. It is hard for young adults to gain full time employment due to lack of experience, lack of skills/qualifications, unable to work 38 hours
36
Technology-based connectivity
Led to longer working hours than before. The change in average work hours can in part be attributed to the significant increase in part time employment during this period.
37
Work-life balance
Finding a way to manage the demands of your work or study with your personal life. Employees are requesting work arrangements to improve work-life balance, such as workplace childcare, family leave and home-based work.
38
Job Security
The likelihood that an employee will keep his or her job and not face unemployment either through being redundant or dismissed
39
Redundancy
No longer employed as their job is of no use anymore
40
Career lengths
Average tenure in a job is 3.3 years, due to social, economic, career-related reasons and workplace inclusion/exclusion or bullying
41
Impact of technology
One area of concern is the 'always available' trap: checking emails, SMS messages during downtime, such as when holidaying, extending the work day
42
Sharing economy
Goods and services are shared between individuals either for free or for a fee, generally using an online platform
43
Three elements of the employment contract
Offer, acceptance and consideration
43
Benefits of sharing economy
Cheaper goods and services, extra income for providers, provides flexible employment opportunities for works e.g. Uber, AirBnB
44
Employment contract
Legally binding formal agreement and can be written or verbal
45
Offer
Success application - Job interview to discuss terms and conditions
46
Acceptance
Agree/disagree
47
Consideration
Company's point of view - Provide salary and benefits
48
Modern Awards
Refer to the legally enforceable minimum terms and conditions that apply to a business or industry
49
Advantages of Modern Awards
Set a minimum for pay and conditions, cover all employees performing a similar job, protect employee from exploitation
50
Disadvantages of modern awards
Inflexible: may not suit all employees, prevent recognition of individual initiative as all employees receive the same pay
51
Enterprise agreement
Negotiated agreement about pay and conditions made at a workplace/enterprise level between an employer and a group of employers or union. Must be approved by the Fair Work Commission
52
Common law contract
Cover those employees who are not under any award or enterprise agreements
53
Advantages of common law contract
Individual initiative rewarded, flexibility to suit the varied needs of individuals and the right to sue for compensation if the employment conditions are not met
54
Disadvantages of common law contract
Offer less protection than other agreements, possible exploitation of employees due to unfair beginning positions and expense of any court cause if either party issues for compensation
55
Employees expect employers will
Pay correct income, provide a safe, healthy and discrimination-free work place, not require the undertaking of illegal activities, abide by requirements of industrial legislation, provide a pay slip showing the total amount and how it was calculated
56
Employers expect employees to
Obey lawful and reasonable commands made by the employer, attend work at required times, use care and skill in carrying out their work activities, act in good faith and in the interests of the employer, dress appropriately for the job, respect colleagues and employer
57
Taxation
PAYG (Pay-As-You-Go) generally applies to wage and salary earners, shows your assessable income and claim only the deductions and offsets you are entitled, employer deducts tax out of each pay and sends this to the Australian Taxation Office (ATO), ATO will check your return to determine whether you have paid enough tax
58
Paid Parental Leave
Increase from 2021 (18 weeks) to 2024 (22 weeks), expected to increase up to 26 weeks
59
Work Health and Safety Act (WHS)
Set of laws designed to protect the health and safety of employees, effective as of 1 January 2012
60
Employee responsibilities (WHS)
Follow the safety protocols and report hazards to help prevent accidents
61
Employer responsibilities (WHS)
Provide a safe working environment including safety equipment, training, procedures to prevent injuries e.g. procedures for evacuation signs
62
Sex Discrimination Act (1984)
Promote equality between men and women, gives effect to Australia's international human rights obligations. Makes it unlawful to discriminate on the basis of sex, pregnancy or potential pregnancy, or marital status, with respect to dismissals, family responsibilities. It also prohibits sexual harassment.
63
Equal employment opportunities
Ensures that all employees have equal opportunity for employment, promotion, pay etc. regardless their race, age and gender
64
Anti-Discrimination Act
Prevents employers from treating employees unfairly. Protects people from unfair treatment on the basis of their sex, sexual orientation, gender identity, marital or relationship status, pregnancy and breastfeeding
65
Unfair Dismissal
Dismissal 'by notice' is based on failure to perform the job adequately
66
National Entitlement Standards (first 5)
- Maximum weekly hours of work (38 hours) - Request for flexible working arrangements (for parents or carers of children under 18) - Parental leave and related entitlements (up to 12 months unpaid leave) - Annual leave (4 weeks paid leave per year) - Personal/carer's leave and compassionate leave (10 days paid leave, two days unpaid carer's leave)
67
National Entitlement Standards (6-10)
- Community service leave (unpaid leave for voluntary emergency activities - up to 10 days paid jury service) - Long service leave (after a period of continuous employment) - Public holidays (paid day off on a public holiday) - Notice of termination and redundancy pay (up to 4 weeks notice of termination and up to 16 weeks redundancy pay, both based on length of service) - Provision of a Fair Work Information Statement (statement for all new employees about their rights and entitlements)
68
Independent Contractors
Currently about 10% of the labour force consists of independent contractors, often known as consultants or freelancers. Independent contractors do not have the same legal status as employees.
69
Consultant
Person who provides expert advice professionally
70
Freelancer
An independent contractor who earns wages on a per-job or per-task basis, typically for short-term work
71
Grievance procedure
Formal procedure within an organisation that allows employees to raise and resolve complaints or concerns about their employment, ensuring a fair and unbiased resolution
72
Negotiation
All parties discuss the problems/issues and come to an agreement, often done internally and can be cost effective
73
Mediation
Informal process, where a third party (the Commission) helps those involved in a dispute to reach a solution acceptable to both sides
74
Conciliation
Semi-formal process where a third party (Fair Work Commission) helps settle a dispute by trying to get both parties to reach a mutually acceptable solution
75
Arbitration
Formal process which both parties present their evidence and then the Fair Work Commission makes a decision that is legally binding
76
Three main types of employment contract
Award, enterprise agreement, common law contract
77
Modern Awards include information about
Wages, including penalty and overtime rates, hours of work and rest breaks, including flexible work arrangements, allowances for uniforms or tools, leave, including sick, holiday, long service, study, family and maternity leave, superannuation, redundancy entitlements
78
Penalty rates
Employees often get a higher pay when working: weekends, public holidays, overtime, late night shifts, early morning shifts
79
Allowances
Extra payments made to employees who do certain tasks or have a particular skill, use their own tools at work, work in unpleasant or dangerous conditions
80
Common allowances
Include uniforms and special clothing, tools and equipment, travel and fares, car and phone
81
Superannuation
- Starting a savings program early in life can help provide a comfortable lifestyle in retirement - Age pension - 67 years minimum for retirement - Be able to pay for your living expenses once you are no longer earning a wage or salary
82
Bullying in the workplace
More noticeable forms of workplace bullying are intimidation, humiliation, verbal abuse, slamming doors, pushing, touching or fondling, and threatened or actual violence against an employee
83
Racial Discrimination Act (1975)
Ensures that employers cannot specify particular racial or cultural characteristics when advertising a position
84
Disability Discrimination Act (1992)
Ensures that all people with a disability have equal access to employment.
85
Age Discimination Act (2004)
Ensures that people are not discriminated against on the basis of age
86
Affirmative Action Act (1986)
Requires businesses to promote equal employment opportunities (EEO) for those people previously discriminated against
87
Discrimination
The unjust or prejudicial treatment of different categories of people, especially on the grounds of ethnicity, age, sex or disability
88
When is a dismissal considered to be unfair?
- The dismissal was harsh, unjust or unreasonable - The dismissal was not a case of genuine redundancy - The employee worked for a small business and was not done according to the Small Business Fair Dismissal Code
89
Three ways an employee may be dismissed
- Summary dismissal is based on a serious breach of the employment contract, such as fraud or assault of an employer - Dismissal 'by notice' is based on failure to perform the job adequately - Redundancy or retrenchment is dismissal due to the employer no longer needing the employee for economic or operational reasons